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NatWest Group - Cora: Digital assistant reviews

3.89
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6061)

Card payments

5
Cora is very delightful and helpful provides lots of information and yes is clear in her answers Reviewed on: 25th March 2022

closing account

5
directed to FAQ's just about to try Reviewed on: 25th March 2022

Informtion on cancelling a recurring debit

5
I have contacted the company concerned (Amazon). I'm not sure if I have cancelled as their website is not very clear. I will wait until the next payment is due to see if it has worked Reviewed on: 25th March 2022

Easy to navigate and very helpful

3
Found my experience very helpful Reviewed on: 25th March 2022

So quick and user friendly

5
I was stressed I couldnt remember my pin number. CORA sorted it straight away Reviewed on: 25th March 2022

Cora is great

4
Cora is helpful and interactive. i found it easy to use and resolve my query. It also helps to find things on my online banking Reviewed on: 25th March 2022

Good

5
Good experience with Cora all round Reviewed on: 25th March 2022

Easy to use

5
I wanted to change my address which only took a few minutes, no stress and easy to do Reviewed on: 25th March 2022

Fantastic

5
Very helpful so fast and efficient Reviewed on: 25th March 2022

Excellent advice

5
If in doubt ask a specialist like Cora. Reviewed on: 25th March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
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