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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

Easy to navigate and very helpful

3
Found my experience very helpful Reviewed on: 25th March 2022
Stuart Smith 's avatar
Stuart Smith

So quick and user friendly

5
I was stressed I couldnt remember my pin number. CORA sorted it straight away Reviewed on: 25th March 2022
Tina Franklyn's avatar
Tina Franklyn

Cora is great

4
Cora is helpful and interactive. i found it easy to use and resolve my query. It also helps to find things on my online banking Reviewed on: 25th March 2022
Kate's avatar
Kate

Good

5
Good experience with Cora all round Reviewed on: 25th March 2022
aliceiredale's avatar
aliceiredale

Easy to use

5
I wanted to change my address which only took a few minutes, no stress and easy to do Reviewed on: 25th March 2022
amy's avatar
amy

Fantastic

5
Very helpful so fast and efficient Reviewed on: 25th March 2022
Donna's avatar
Donna

Excellent advice

5
If in doubt ask a specialist like Cora. Reviewed on: 25th March 2022
Nigel Janson's avatar
Nigel Janson

Updates

5
Very easy to use, saves a lot of time Reviewed on: 25th March 2022
Vicky Campbell's avatar
Vicky Campbell

very very helpful

5
very helpful and gives easy to follow instruction, once past the initial 'get the right words' for your problem part. Reviewed on: 25th March 2022
caroline Lindley's avatar
caroline Lindley

Marvellous service

5
Always able to get a quick answer via mobile app Reviewed on: 25th March 2022
Geraldine Beswick's avatar
Geraldine Beswick

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