Paid advertisement
Smart Money People Logo

NatWest Group - Cora: Digital assistant reviews

3.89
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6061)

Updates

5
Very easy to use, saves a lot of time Reviewed on: 25th March 2022

very very helpful

5
very helpful and gives easy to follow instruction, once past the initial 'get the right words' for your problem part. Reviewed on: 25th March 2022

Marvellous service

5
Always able to get a quick answer via mobile app Reviewed on: 25th March 2022

Great Service

5
Really flexible and helpful. It works really well! Reviewed on: 25th March 2022

Great bank

5
Fantastic and friendly bank and great applications Reviewed on: 25th March 2022

Excellent assistance by Cora

5
Very quick and completed my request easily and efficiently Reviewed on: 25th March 2022

Easy process.

5
Excellent customer service.Ease activity online has been a surprise saving me time and effort with accurate results. Reviewed on: 25th March 2022

Great service

5
Very quick and easy service. Got my query sorted hassle free Reviewed on: 25th March 2022

Easy service

5
Quick and easy and resolved my issue quickly Reviewed on: 25th March 2022

Quick and efficient

5
An easy method to change details. Thank you Reviewed on: 25th March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs