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NatWest Group - Cora: Digital assistant reviews

3.89
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6061)

Effective online help

5
Very helpful online messaging. Previous systems I have used result in having to call anyways but Cora have multiple solutions to try which helped solve my issue. Reviewed on: 20th March 2022

Satisfied

5
Solved my problem promptly. I am very satisfied Reviewed on: 20th March 2022

Statement query

4
Looking for s paper statement... quickly done thro' Cora Reviewed on: 20th March 2022

Surprisingly amazing

5
Enjoyed the conversation with Cora. My request wassuccessful. Reviewed on: 20th March 2022

Easy/quick way to help

5
I’m pleased with the online service Reviewed on: 20th March 2022

Superb

5
Really helpful and informative. Cora helped me with my query in super fast time. Thank you. Reviewed on: 20th March 2022

Quick and easy to use

5
I needed to change my address and using Cora make it simple. Reviewed on: 20th March 2022

Quick and easy to use

5
Makes life on the go very easy # lovecora Reviewed on: 20th March 2022

Statement

5
good Postal service And it's been activated. Reviewed on: 20th March 2022

goodvery good

5
it was verry good.it was very good it was very goog thank you for your servivce Reviewed on: 20th March 2022

Review NatWest Group - Cora: Digital assistant now

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