NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.6 (6058 reviews)

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4.60

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

Surprisingly amazing

Enjoyed the conversation with Cora. My request wassuccessful. Reviewed on: 20th March 2022

Easy/quick way to help

I’m pleased with the online service Reviewed on: 20th March 2022

Superb

Really helpful and informative. Cora helped me with my query in super fast time. Thank you. Reviewed on: 20th March 2022

Quick and easy to use

I needed to change my address and using Cora make it simple. Reviewed on: 20th March 2022

Quick and easy to use

Makes life on the go very easy # lovecora Reviewed on: 20th March 2022

Statement

good Postal service And it's been activated. Reviewed on: 20th March 2022

goodvery good

it was verry good.it was very good it was very goog thank you for your servivce Reviewed on: 20th March 2022

Cora

Very helpful I was given all the information I needed but if I can carry it out is a different matter as I’m 76 and tend to forget some things Reviewed on: 20th March 2022