Write a review

NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6048 reviews)

View other NatWest Group - Cora products

4.59

Based on 6,048 reviews, last reviewed 10th Jul 2025

No new 5 star reviews

in the past 90 days

17% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Just trying to order a replacementcard because... Just trying to order a replacement bank card because it expired and they didn’t send me a new one. I’m now three hours in and still no resolution with... Read more Reviewed on: 10th July 2025

Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Group - Cora Digital Assistant reviews (6048)

Quick and effective

I used Cora to close a business account. It was very quick and easy. Fuss-free banking. Reviewed on: 20th March 2022

Changing address

Changing address was so easy with Cora and so quick. So much better than hanging on the phone for ages waiting for someone to answer. Reviewed on: 20th March 2022

worked fine

cora works well assuming your query is on the list of subjects. today it was and was dealt with speedily and accurately Reviewed on: 20th March 2022

Access to services even on a Sunday

Orders bank statements for you out of hours etc Reviewed on: 20th March 2022

Automatic chat that seems to work well

Change of address worked well, hopefully other services would too. Reviewed on: 20th March 2022

Great Bank

The banking app is so easy to use and it feels 100% secure at all times, love this bank !! Reviewed on: 20th March 2022

Amazing, easy service.

I have very little spare time, so the fact I can change things such as a new address with such ease is as perfect as it could get. Reviewed on: 20th March 2022

Graham

Fast and efficient. Plenty of useful information . Reviewed on: 20th March 2022

Query resolved quickly!

I just needed to know how to go paperless and I couldn’t see how to do it on the app but it’s to be done on desktop so that was great, I’ll do it now! Reviewed on: 20th March 2022