Smart Money People Logo
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital Assistant reviews (6058)

Fantastic service

5
Very easy to use as a “first timer” Reviewed on: 16th March 2022
Nick Bailey's avatar
Nick Bailey

Quick, simple and effective

5
I forgot my pin for my debit card and in a few minutes was able to converse with Cora to get my pin sent to me in a matter of days!! Reviewed on: 15th March 2022
Adonell Mensah's avatar
Adonell Mensah

Brilliant

5
I love cora as it can help with most situations Reviewed on: 15th March 2022
Rebecca Edge's avatar
Rebecca Edge

Excellent

5
I found it easy to change a few personal details. Quick and efficient service. Thank you. Reviewed on: 15th March 2022
Maria's avatar
Maria

Great

5
Good partnership and great service Reviewed on: 15th March 2022
Andrei Tamas's avatar
Andrei Tamas

Quick and easy

5
Wanted to change my address and it was quick and straightforward Reviewed on: 15th March 2022
Bernadette 's avatar
Bernadette

Gets there in the end

4
Can take a while but you do get there in the end but Cora is quick Reviewed on: 15th March 2022
kent bakdwin 's avatar
kent bakdwin

Very informative

5
Very informative and helpful answered my question quickly and thoroughly appreciate it Reviewed on: 15th March 2022
Libby McKernan's avatar
Libby McKernan

Perfect response

5
I asked how to change my address and was given exact instructions Reviewed on: 15th March 2022
Buffy Iles's avatar
Buffy Iles

Very easy to use

5
Needed to register cards for an overseas trip Reviewed on: 15th March 2022
Terry Gawler's avatar
Terry Gawler

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill