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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,049 reviews, last reviewed 5th Aug 2025
No new 5 star reviews
in the past 90 days
29% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Cora cannot handle anything more than a very basic r... Cora cannot handle anything more than a very basic request. Anything meaningful - like I have not received something you say you have sent me - it fai... Read more Reviewed on: 5th August 2025
M P's avatar
M P

About this product

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NatWest Group - Cora Digital Assistant reviews (6049)

Very easy to use

5
Needed to register cards for an overseas trip Reviewed on: 15th March 2022

International transfer

5
A bit confusing as I didn’t have both screen and advise at hand but happy the transfer is possible and it’s free of charge. Reviewed on: 15th March 2022

Quick and efficient

5
I needed a bank statement sent to my address and Cora helped me order it within 2 minutes! Stress-free and easy to use. Reviewed on: 15th March 2022

Excellent automation

4
Cuts out the middle man - fab service! Reviewed on: 15th March 2022

fast and easy

5
I was safely able to change my address with ease. Love the simplicity 5* Reviewed on: 15th March 2022

SO Simple

5
Well structured, simple questions and well listed answers ... couldnt have been easier Reviewed on: 15th March 2022

Customers come first

5
Brilliant customer service care Reviewed on: 15th March 2022

simple, accurate

5
I have used many "helpers" but Cora has been hassle free and always found an answer for me Reviewed on: 15th March 2022

Very gelpful

5
And Answered to my questions and felt satisfied Reviewed on: 15th March 2022

Pending Transaction

4
A hotel put an amount on hold when I checked in when I checked out I paid with a different card, the hold is still showing as pending, using Cora I was able to find out that international pending transactions such as Hilda can take up to 14 days to be released Reviewed on: 15th March 2022

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