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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Great work

5
The system is quick, easy and helpful. No problems very simple. Great service. Reviewed on: 14th March 2022
Angela's avatar
Angela

Handy

5
Very good did not think it would be as handy, Thank's Reviewed on: 14th March 2022
Mr G O Mullan's avatar
Mr G O Mullan

Amazingly easy to work with

5
It was amazingly easy to work with this app, well done keep it up. Reviewed on: 14th March 2022
Romeo de Canha's avatar
Romeo de Canha

Great AI

5
Smart technology that actually works and is user friendly. This is how all companies should be serving customers in a digital age. Reviewed on: 14th March 2022
Luke Gray's avatar
Luke Gray

Satisfactory service

5
A quick result to my query was forthcoming from Cora Reviewed on: 14th March 2022
Glynne Shackleton's avatar
Glynne Shackleton

Money transfer

5
Quick and informative and to the piont Reviewed on: 14th March 2022
Paul ryan's avatar
Paul ryan

Quick response to my question

5
Cora explained all. I hope I can now continue Reviewed on: 14th March 2022
Muriel Keane's avatar
Muriel Keane

Great , quick and efficient service. Thank you.

5
So fast and efficient, it was so easy to do. Reviewed on: 14th March 2022
Maria Rogers's avatar
Maria Rogers

Reliable

5
The digital assistant saves lots of time waiting for real time responses for queries that can be solved quickly Reviewed on: 14th March 2022
Gianni Todd's avatar
Gianni Todd

Easy and understandable

5
Its a helpful assistant which most of the time fixes my queries Reviewed on: 14th March 2022
Team Fruz's avatar
Team Fruz

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