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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Money transfer

5
Quick and informative and to the piont Reviewed on: 14th March 2022
Paul ryan's avatar
Paul ryan

Quick response to my question

5
Cora explained all. I hope I can now continue Reviewed on: 14th March 2022
Muriel Keane's avatar
Muriel Keane

Great , quick and efficient service. Thank you.

5
So fast and efficient, it was so easy to do. Reviewed on: 14th March 2022
Maria Rogers's avatar
Maria Rogers

Reliable

5
The digital assistant saves lots of time waiting for real time responses for queries that can be solved quickly Reviewed on: 14th March 2022
Gianni Todd's avatar
Gianni Todd

Easy and understandable

5
Its a helpful assistant which most of the time fixes my queries Reviewed on: 14th March 2022
Team Fruz's avatar
Team Fruz

Cool

5
Easy, fast and vey polite. She is avery cool tool. Reviewed on: 14th March 2022
Irina Raita's avatar
Irina Raita

Help with pending transactions

4
Great Question and answer tool will not hesitate to use this service again Reviewed on: 14th March 2022
Barry Appleby's avatar
Barry Appleby

Very efficient

5
Took 2 minutes to reactivate an ISA - no waiting no hassle Reviewed on: 14th March 2022
Ann-Marie Pugh's avatar
Ann-Marie Pugh

Contact

5
prompt and knowledgeable action, answered my query immediately, very impressed Reviewed on: 14th March 2022
David Abbott's avatar
David Abbott

Info on cancelling a payment

5
Quick and easy to use , great info given x Reviewed on: 14th March 2022
Marilyn's avatar
Marilyn

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