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NatWest Group - Cora: Digital Assistant reviews

4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B

About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Excellent services

5
Excellent digital services provided.. Happy with your all services. Thank you. Reviewed on: 14th March 2022

Cora useful

4
i have used the service and found it reasonable but not as good as a human Reviewed on: 14th March 2022

CHANGE OF ADDRESS

5
Brilliant quick on-line service, easy to use and all completed in a few minutes Reviewed on: 14th March 2022

Quick and easy to use

5
Reactivated an ISA account in less than a minute Reviewed on: 14th March 2022

change of address

5
very quick and simple to do online. simple interactions with CORA Reviewed on: 14th March 2022

Great work

5
The system is quick, easy and helpful. No problems very simple. Great service. Reviewed on: 14th March 2022

Handy

5
Very good did not think it would be as handy, Thank's Reviewed on: 14th March 2022

Amazingly easy to work with

5
It was amazingly easy to work with this app, well done keep it up. Reviewed on: 14th March 2022

Great AI

5
Smart technology that actually works and is user friendly. This is how all companies should be serving customers in a digital age. Reviewed on: 14th March 2022

Satisfactory service

5
A quick result to my query was forthcoming from Cora Reviewed on: 14th March 2022

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