Paid advertisement
Smart Money People Logo

NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6061)

Impressive.

5
I was very impressed by Cora, i had a problem and Cora gave me precise instructions so quickly, an absolute asset to your bank. Reviewed on: 10th March 2022

Cora made it simple to reactivate my ISA

5
It took about a minute to complete the task Reviewed on: 10th March 2022

So easy

5
Just easy to use, simple and that’s what I need simplicity Reviewed on: 10th March 2022

Easy to use

5
Great for people who don't want to talk to a real person/ go to a branch. Reviewed on: 10th March 2022

Excellent service

5
Very quick and easy service to close my business account Reviewed on: 10th March 2022

Easy

5
Easy to use and understand , helpful Reviewed on: 10th March 2022

quick service

4
very quick and accurate no issues whatsoever Reviewed on: 10th March 2022

Quick response

5
Little worried when I got a text message. Cora enabled me to check quickly that it was genuine. Reviewed on: 10th March 2022

Cora is great

5
Surprised how good she was. Made my job much easier. Reviewed on: 10th March 2022

Helpful with account

5
Quite quickly supplied the answer Reviewed on: 10th March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs