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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
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Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

Cora,

5
Very quick response and straight to the point!! Reviewed on: 8th March 2022
Sue Sutton's avatar
Sue Sutton

Excellent service

5
Not now sorry I’m in a great hurry Reviewed on: 8th March 2022
MNeill's avatar
MNeill

Directly answered a query with no messing around

5
Straight to the point and got what I needed in no time Reviewed on: 8th March 2022
Ian's avatar
Ian

Helpful assistance

4
Speedy response to what I need help with and the right help was provided Reviewed on: 8th March 2022
Anni He's avatar
Anni He

always helpful

5
Quick and easy to use. Saves loads of time and energy. Reviewed on: 8th March 2022
raghda's avatar
raghda

Very good very nice

5
It works and answered my question Reviewed on: 8th March 2022
Tristan Dhalla's avatar
Tristan Dhalla

Perfect

5
Perfect ! Everything was sorted Reviewed on: 8th March 2022
Kim's avatar
Kim

easy

5
this is the easiest and most fluid version of this type of chat i have ever used Reviewed on: 8th March 2022
Kaiser's avatar
Kaiser

Helpful

5
Quick response and advice on how to resolve an issue. Also supportive if you need more assistance. Reviewed on: 8th March 2022
Angela's avatar
Angela

Complex ISA reactivation

3
Process for reactivating ISA could be much clearer Reviewed on: 8th March 2022
Angela's avatar
Angela

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