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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6048 reviews)

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4.59

Based on 6,048 reviews, last reviewed 10th Jul 2025

No new 5 star reviews

in the past 90 days

17% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

1

Just trying to order a replacementcard because... Just trying to order a replacement bank card because it expired and they didn’t send me a new one. I’m now three hours in and still no resolution with... Read more Reviewed on: 10th July 2025

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NatWest Group - Cora Digital Assistant reviews (6048)

Cora assistant

Fast and effective; helped me resolve my issue. Reviewed on: 8th March 2022

Address Change

Simple, effective, efficient and prompt Reviewed on: 8th March 2022

Fast service

Wanted to change address, and did so in 3 clicks of the mouse! Reviewed on: 8th March 2022

Excellent

Easy to use and understands requests as if they were a real person. Excellent time saver and very handy. Thank you Cora! Reviewed on: 8th March 2022

Fantastic!

Very quick and easy to use. I needed to change my address. It took less than two minutes to amend and the details were changed within the hour. Reviewed on: 8th March 2022