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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

Simples

5
Easy system with good instructions :) Reviewed on: 8th March 2022
Jen Wilkins's avatar
Jen Wilkins

Easy and quick

5
Great to do online, quick, easy and no problems. Reviewed on: 8th March 2022
Mimi Bonard's avatar
Mimi Bonard

quick

5
simple and easy. quick process that got straight to the point Reviewed on: 8th March 2022
Katarinaa's avatar
Katarinaa

Easy, efficient, no fuss

5
No issues found, requests dealt with quickly Reviewed on: 8th March 2022
Nicola Mansfield's avatar
Nicola Mansfield

Great

5
Very easy... And helpful... So kind... Reviewed on: 8th March 2022
B g's avatar
B g

Does exactly what it says it does

5
Asked a simple question and got the answer within seconds. Reviewed on: 8th March 2022
Ruth Martin's avatar
Ruth Martin

Very helpful

5
Very helpful would be happy to use again Reviewed on: 8th March 2022
Peter williams's avatar
Peter williams

Really Easy to use and super quick

5
Really Easy to use and super quick. Makes online banking so easy Reviewed on: 8th March 2022
Adam Smyth's avatar
Adam Smyth

Cora

5
So simple to use, even a two finger typist like me managed easily. Reviewed on: 8th March 2022
Mrs PJ Draper's avatar
Mrs PJ Draper

Straightforward

5
Very smooth and easy. Just don’t like being asked for reviews all the time Reviewed on: 8th March 2022
Mike Norton's avatar
Mike Norton

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