Paid advertisement
Smart Money People Logo

NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6061)

Really Easy to use and super quick

5
Really Easy to use and super quick. Makes online banking so easy Reviewed on: 8th March 2022

Cora

5
So simple to use, even a two finger typist like me managed easily. Reviewed on: 8th March 2022

Straightforward

5
Very smooth and easy. Just don’t like being asked for reviews all the time Reviewed on: 8th March 2022

Cora assistant

5
Fast and effective; helped me resolve my issue. Reviewed on: 8th March 2022

Address Change

5
Simple, effective, efficient and prompt Reviewed on: 8th March 2022

Fast service

5
Wanted to change address, and did so in 3 clicks of the mouse! Reviewed on: 8th March 2022

Excellent

5
Easy to use and understands requests as if they were a real person. Excellent time saver and very handy. Thank you Cora! Reviewed on: 8th March 2022

Fantastic!

5
Very quick and easy to use. I needed to change my address. It took less than two minutes to amend and the details were changed within the hour. Reviewed on: 8th March 2022

Cora review

4
Always helpful and I use 'her' regularly. Reviewed on: 8th March 2022

Great service

5
Efficiently responded to my query Reviewed on: 8th March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs