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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,048 reviews, last reviewed 10th Jul 2025
No new 5 star reviews
in the past 90 days
17% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Just trying to order a replacementcard because... Just trying to order a replacement bank card because it expired and they didn’t send me a new one. I’m now three hours in and still no resolution with... Read more Reviewed on: 10th July 2025
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Rob
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NatWest Group - Cora Digital Assistant reviews (6048)

Good advice as to how to help.

5
Needed help with standing orders and was quickly given help. Reviewed on: 8th March 2022
Gloria Singer's avatar
Gloria Singer

Very helpful

5
Helpful did not know how to start won’t query Reviewed on: 8th March 2022
Mary Kershaw's avatar
Mary Kershaw

Better than using the branch

5
When ever I try changing things at my branch I’m always told do it online. Reviewed on: 8th March 2022
Clive Bonner's avatar
Clive Bonner

Cora did well

4
Quickly answered my query. So that cora is dependable and saves time Reviewed on: 8th March 2022
Baiju's avatar
Baiju

Very easy

5
Straightforward helpful advise and very quick to message back with answers to my queries Reviewed on: 8th March 2022
Lisa Fisher's avatar
Lisa Fisher

Quick service

5
Informative and helps save time then calling Reviewed on: 8th March 2022
Samantha Edwards's avatar
Samantha Edwards

Great service

5
Totally great service so hepful and efficient Reviewed on: 8th March 2022
tim nichols's avatar
tim nichols

Small Business banking made easy

4
Nice interactive system, Very simple & easy to use. Reviewed on: 8th March 2022
Russell Stewart's avatar
Russell Stewart

I enjoyed her service online!

5
She’s been very helpful and patient with me. It was quick and easy. Reviewed on: 8th March 2022
Tosin Banks's avatar
Tosin Banks

Quick answers received to your questions on online banking.

5
Just asked a question on my online banking account. Question was answered straight away saving me a trip into town on the bus. Reviewed on: 8th March 2022
Shirley's avatar
Shirley

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