Smart Money People Logo
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital Assistant reviews (6058)

Good advice as to how to help.

5
Needed help with standing orders and was quickly given help. Reviewed on: 8th March 2022
Gloria Singer's avatar
Gloria Singer

Very helpful

5
Helpful did not know how to start won’t query Reviewed on: 8th March 2022
Mary Kershaw's avatar
Mary Kershaw

Better than using the branch

5
When ever I try changing things at my branch I’m always told do it online. Reviewed on: 8th March 2022
Clive Bonner's avatar
Clive Bonner

Cora did well

4
Quickly answered my query. So that cora is dependable and saves time Reviewed on: 8th March 2022
Baiju's avatar
Baiju

Very easy

5
Straightforward helpful advise and very quick to message back with answers to my queries Reviewed on: 8th March 2022
Lisa Fisher's avatar
Lisa Fisher

Quick service

5
Informative and helps save time then calling Reviewed on: 8th March 2022
Samantha Edwards's avatar
Samantha Edwards

Great service

5
Totally great service so hepful and efficient Reviewed on: 8th March 2022
tim nichols's avatar
tim nichols

Small Business banking made easy

4
Nice interactive system, Very simple & easy to use. Reviewed on: 8th March 2022
Russell Stewart's avatar
Russell Stewart

I enjoyed her service online!

5
She’s been very helpful and patient with me. It was quick and easy. Reviewed on: 8th March 2022
Tosin Banks's avatar
Tosin Banks

Quick answers received to your questions on online banking.

5
Just asked a question on my online banking account. Question was answered straight away saving me a trip into town on the bus. Reviewed on: 8th March 2022
Shirley's avatar
Shirley

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill