Paid advertisement
Smart Money People Logo

NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6061)

Cora is kool

4
Cora is a kool and helpful detail banking app Reviewed on: 8th March 2022

Easy service

5
Thanks for making it so easy to make changes online! Reviewed on: 8th March 2022

Fast and easy to use

5
always there and always fast and easy to use Reviewed on: 8th March 2022

Good advice as to how to help.

5
Needed help with standing orders and was quickly given help. Reviewed on: 8th March 2022

Very helpful

5
Helpful did not know how to start won’t query Reviewed on: 8th March 2022

Better than using the branch

5
When ever I try changing things at my branch I’m always told do it online. Reviewed on: 8th March 2022

Cora did well

4
Quickly answered my query. So that cora is dependable and saves time Reviewed on: 8th March 2022

Very easy

5
Straightforward helpful advise and very quick to message back with answers to my queries Reviewed on: 8th March 2022

Quick service

5
Informative and helps save time then calling Reviewed on: 8th March 2022

Great service

5
Totally great service so hepful and efficient Reviewed on: 8th March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs