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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,048 reviews, last reviewed 10th Jul 2025
No new 5 star reviews
in the past 90 days
17% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Just trying to order a replacementcard because... Just trying to order a replacement bank card because it expired and they didn’t send me a new one. I’m now three hours in and still no resolution with... Read more Reviewed on: 10th July 2025
Rob's avatar
Rob

About this product

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NatWest Group - Cora Digital Assistant reviews (6048)

Very quick and helpful

5
Very quick and helpful; change of address needed and actioned and confirmed in 5 minutes. Detailed responses given Reviewed on: 8th March 2022

Change in adress

5
Quick, responsive extremely helpful and great Reviewed on: 8th March 2022

Easy to use

5
Simple and easy to use Accurate information Reviewed on: 8th March 2022

Very easy to use

5
Quick and easy to use, no time wasted with long laborious questions Reviewed on: 8th March 2022

Fast efficient service

5
Quite shocked how fast and efficient this service is definitely use again for any queries, much easier than waiting for call center Reviewed on: 8th March 2022

Excellent customer service

5
Very fast and efficient helpful excellent customer service Reviewed on: 8th March 2022

Very easy change of address

5
Only took a couple of minutes. Very pleased with this. Easy to do, no complications. Reviewed on: 8th March 2022

Cora review

5
Very nice app - really fast and effective Reviewed on: 8th March 2022

Efficient response

4
Although my query was simple, the response was very efficient, and it was resolved within seconds with straightforward instructions. I liked that the chat message reappeared (popped up) on any forwarding pages as well. Reviewed on: 8th March 2022

Fast and efficient

5
Using Cora was fast and easy, the process was smooth and efficient Reviewed on: 8th March 2022

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