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NatWest Group - Cora: Digital assistant reviews

Name: Digital assistant
Rating: 3.94 (6063 reviews)

View other NatWest Group - Cora products

3.94

Based on 6,063 reviews, last reviewed 28th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026

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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6063)

Cora review

Always helpful and I use 'her' regularly. Reviewed on: 8th March 2022

Great service

Efficiently responded to my query Reviewed on: 8th March 2022

Cora is kool

Cora is a kool and helpful detail banking app Reviewed on: 8th March 2022

Easy service

Thanks for making it so easy to make changes online! Reviewed on: 8th March 2022

Fast and easy to use

always there and always fast and easy to use Reviewed on: 8th March 2022

Good advice as to how to help.

Needed help with standing orders and was quickly given help. Reviewed on: 8th March 2022

Very helpful

Helpful did not know how to start won’t query Reviewed on: 8th March 2022

Better than using the branch

When ever I try changing things at my branch I’m always told do it online. Reviewed on: 8th March 2022

Cora did well

Quickly answered my query. So that cora is dependable and saves time Reviewed on: 8th March 2022

Very easy

Straightforward helpful advise and very quick to message back with answers to my queries Reviewed on: 8th March 2022

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NatWest Group - Cora: Digital assistant reviews

100% decrease in 5 star reviews

67% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital assistant now

NatWest Group - Cora Digital assistant reviews (6063)

Cora review

Great service

Cora is kool

Easy service

Fast and easy to use

Good advice as to how to help.

Very helpful

Better than using the branch

Cora did well

Very easy

Review NatWest Group - Cora: Digital assistant now

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