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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.6 (6058 reviews)

View other NatWest Group - Cora products

4.60

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora Digital Assistant reviews (6058)

Very quick and helpful

Very quick and helpful; change of address needed and actioned and confirmed in 5 minutes. Detailed responses given Reviewed on: 8th March 2022

Change in adress

Quick, responsive extremely helpful and great Reviewed on: 8th March 2022

Easy to use

Simple and easy to use Accurate information Reviewed on: 8th March 2022

Very easy to use

Quick and easy to use, no time wasted with long laborious questions Reviewed on: 8th March 2022

Fast efficient service

Quite shocked how fast and efficient this service is definitely use again for any queries, much easier than waiting for call center Reviewed on: 8th March 2022

Excellent customer service

Very fast and efficient helpful excellent customer service Reviewed on: 8th March 2022

Very easy change of address

Only took a couple of minutes. Very pleased with this. Easy to do, no complications. Reviewed on: 8th March 2022

Cora review

Very nice app - really fast and effective Reviewed on: 8th March 2022

Efficient response

Although my query was simple, the response was very efficient, and it was resolved within seconds with straightforward instructions. I liked that the chat message reappeared (popped up) on any forwarding pages as well. Reviewed on: 8th March 2022

Fast and efficient

Using Cora was fast and easy, the process was smooth and efficient Reviewed on: 8th March 2022

Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora: Digital Assistant reviews

100% increase in 5 star reviews

33% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6058)

Very quick and helpful

Change in adress

Easy to use

Very easy to use

Fast efficient service

Excellent customer service

Very easy change of address

Cora review

Efficient response

Fast and efficient

Review NatWest Group - Cora: Digital Assistant now

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