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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,048 reviews, last reviewed 10th Jul 2025
No new 5 star reviews
in the past 90 days
43% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

1

Just trying to order a replacementcard because... Just trying to order a replacement bank card because it expired and they didn’t send me a new one. I’m now three hours in and still no resolution with... Read more Reviewed on: 10th July 2025
Rob's avatar
Rob

About this product

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NatWest Group - Cora Digital Assistant reviews (6048)

Quick and helpful answers.

5
I got my issue sorted very quickly! Reviewed on: 7th March 2022

Clear and consise response

5
It’s reassuring that there was a quick response. Reviewed on: 7th March 2022

Simple and easy to use

5
Wanted to find out about new features on app. Clicked on ‘message us’, connected to Cora and found out all I needed Reviewed on: 7th March 2022

Very efficient and answered my query

5
I used today and Cora was excellent at keeping me informed and directed me to the correct place to answer my query. Reviewed on: 7th March 2022

Great service

5
Always available and prompt with good info Reviewed on: 7th March 2022

Time Saving Experinece

5
Easy to interact with and also very quick and efficient. Reviewed on: 7th March 2022

I was very pleased

5
I am very pleased after using Cora, Cora answered my questions speedily and precisely Reviewed on: 7th March 2022

address change

5
very quick and easy to do what i wanted to do very clear understandable questions Reviewed on: 7th March 2022

Prompt

5
Very informative, speedy and able to advise you on next action Reviewed on: 7th March 2022

address change seccussful

5
happy with service. would recommend Reviewed on: 7th March 2022

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