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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Quick and helpful answers.

5
I got my issue sorted very quickly! Reviewed on: 7th March 2022
Sole's avatar
Sole

Clear and consise response

5
It’s reassuring that there was a quick response. Reviewed on: 7th March 2022
Tina McTighe's avatar
Tina McTighe

Simple and easy to use

5
Wanted to find out about new features on app. Clicked on ‘message us’, connected to Cora and found out all I needed Reviewed on: 7th March 2022
angecoles75@googlemail.com's avatar
[email protected]

Very efficient and answered my query

5
I used today and Cora was excellent at keeping me informed and directed me to the correct place to answer my query. Reviewed on: 7th March 2022
Lorraine davidson's avatar
Lorraine davidson

Great service

5
Always available and prompt with good info Reviewed on: 7th March 2022
Ruth's avatar
Ruth

Time Saving Experinece

5
Easy to interact with and also very quick and efficient. Reviewed on: 7th March 2022
E Dick's avatar
E Dick

I was very pleased

5
I am very pleased after using Cora, Cora answered my questions speedily and precisely Reviewed on: 7th March 2022
Clifton Richardson's avatar
Clifton Richardson

address change

5
very quick and easy to do what i wanted to do very clear understandable questions Reviewed on: 7th March 2022
Brian Jones's avatar
Brian Jones

Prompt

5
Very informative, speedy and able to advise you on next action Reviewed on: 7th March 2022
Joseph Dunne's avatar
Joseph Dunne

address change seccussful

5
happy with service. would recommend Reviewed on: 7th March 2022
Habib Ali's avatar
Habib Ali

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