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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

Credit Card Query

5
I needed information on how to download the app for my credit card. It was quite easy to get the information I required. Reviewed on: 7th March 2022
Liz's avatar
Liz

Great experience

5
Easy to use, and more than enough information for you to read. Clear explanation and easy to follow steps Reviewed on: 7th March 2022
Corrina's avatar
Corrina

Easy peasy

5
Easy to use and very helpful. Extra charecters Reviewed on: 7th March 2022
Daniel Wagner's avatar
Daniel Wagner

Always helpful directs me to the right question.

5
It's great I can ask advice at anytime. Reviewed on: 7th March 2022
Kathleen Nightingale's avatar
Kathleen Nightingale

Question

5
Found out what I needed straight away Reviewed on: 7th March 2022
jamie p's avatar
jamie p

Best reviews

5
Very helpful and very easy to understand Reviewed on: 7th March 2022
Niki Rachel Nickols's avatar
Niki Rachel Nickols

change of address

5
Fast and easy service. Thank you very much! Reviewed on: 7th March 2022
Stephen Day's avatar
Stephen Day

Great help when needed

5
I have used Cora on many occasions and how speedy I get my question answered great help to the banking app Reviewed on: 7th March 2022
Mags Spiers's avatar
Mags Spiers

Always helpful

5
There always helpful and so quick to get things done . Reviewed on: 7th March 2022
Kaye's avatar
Kaye

very intelligent BOT

5
Awesome and quick responses to very valid questions. love the service. Reviewed on: 7th March 2022
Kaarthik's avatar
Kaarthik

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