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NatWest Group - Cora: Digital assistant reviews

3.90
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6061)

Great help when needed

5
I have used Cora on many occasions and how speedy I get my question answered great help to the banking app Reviewed on: 7th March 2022

Always helpful

5
There always helpful and so quick to get things done . Reviewed on: 7th March 2022

very intelligent BOT

5
Awesome and quick responses to very valid questions. love the service. Reviewed on: 7th March 2022

great help

5
she was a great help. Very friendly and quick process Reviewed on: 7th March 2022

Very helpful

5
Just a query - answered quickly Thank you Reviewed on: 7th March 2022

Very pleasant

5
I found Cora very helpful and easy to use when I had an issue with my card.. Reviewed on: 7th March 2022

Always helpful

5
I always manage my probls through coral, she is helpful Reviewed on: 7th March 2022

Cora is awesome

5
Quick and intuitive service which makes it easy to do banking Reviewed on: 7th March 2022

Helpful

5
Quick and easy good overall when not able to contact by phone Reviewed on: 7th March 2022

great service

5
would recommend NatWest Group aytime Reviewed on: 7th March 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
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