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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,058 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026
Reginald Caligari's avatar
Reginald Caligari

About this product

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NatWest Group - Cora Digital Assistant reviews (6058)

Very quick helpful

5
Needed help with statement, s very quick and helpful Reviewed on: 16th April 2021

Very very easy to use and very easy to understand

5
I found it very easy to use and I enjoyed using it because I got my answer very quickly and it was a clear answer Reviewed on: 16th April 2021

Quick and efficient

5
A friendly bot that was quick to understand what I needed and pointed me to where I needed to go next. Even told me what information I should have to hand for the next step. Reviewed on: 16th April 2021

Quick, easy and efficient

5
The whole process can be done from anywhere. It is quick with easy to follow instructions. Reviewed on: 16th April 2021

Very helpful and questions easy to read and uny

5
Well helpful and easy to use and understand Reviewed on: 16th April 2021

Cora was very efficient with instructions and NatWest online instructions were very user friendly

5
NatWest online banking is very user friendly Reviewed on: 16th April 2021

Very quick service and easy to use

5
I needed to reactivate an ISA and Cora dealt with this in approximately 1 minute with no difficulty on my part. Reviewed on: 16th April 2021

Mr F watson

5
very easy and smooth system to operate Reviewed on: 16th April 2021

Question quickly answered

4
Cora gave me a quick reply to my query without having to either wait on hold for telephone banking or visit a branch Reviewed on: 16th April 2021

recommended

5
Efficient, helpful and good information given Reviewed on: 16th April 2021

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