Smart Money People Logo
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,058 reviews, last reviewed 26th Mar 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026
Reginald Caligari's avatar
Reginald Caligari
Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital Assistant reviews (6058)

Easy to contact

5
Needed to reactive my isa, done without any problems Reviewed on: 16th April 2021
Victoria Smith 's avatar
Victoria Smith

Very easy to deal with, excellent service

4
Always helpful and polite, their on-line banking is second to none Reviewed on: 16th April 2021
Malcolm's avatar
Malcolm

Fantastic customer care

5
NatWest are always on hand the mobile service is exceptional and the personal attention to individual customers is brilliant. Reviewed on: 16th April 2021
Samantha ford's avatar
Samantha ford

Easy online banking

4
Very easy to navigate and use ,quick and simple Reviewed on: 16th April 2021
Andrew Mott's avatar
Andrew Mott

User-friendly and helpful

5
Easy to use and the icon "Need Help" is easily seen. Reviewed on: 16th April 2021
Cha's avatar
Cha

A quick question

5
Very prompt response straight forward answer easy to comprehend and I know exactly what to do now. Have banked with Natwest for well over 30 years and have always been more than happy with their service from friendly staff in branch to their so easy to work online banking/app Reviewed on: 16th April 2021
Dawn Mayston's avatar
Dawn Mayston

Cora answers questions quickly and accurately

5
I was having difficulty accessing an old bank statement and was given precise instructions on how to fine the statement. This was done very quickly and with precision. Reviewed on: 16th April 2021
Adrienne Hoyle's avatar
Adrienne Hoyle

Awards

5
Great..Very Helpful and answers very quickly Reviewed on: 16th April 2021
TrevorGill's avatar
TrevorGill

Very accurate

5
My query was dealt with politely and very accurate Reviewed on: 16th April 2021
Irene 's avatar
Irene

Friendly bank been with the same branch for 51 years

5
Been with the bank 51 years and never had a grumpy teller always smiling and happy to help Reviewed on: 16th April 2021
Derek's avatar
Derek

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill