NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6058 reviews)

View other NatWest Group - Cora products

4.59

Based on 6,058 reviews, last reviewed 26th Mar 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026

Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Group - Cora Digital Assistant reviews (6058)

computer banking.

For most banking queries i find Cora helpful and it saves me time travelling to the Branch to deal with paper work. Reviewed on: 16th April 2021

Excellent Banking

I have been with Nat West for all of my adult life - never have I had any problems what-so-ever! Who can say that about their bank!?! Excellent friendly service - Highly recommend Reviewed on: 16th April 2021

Great service

Got a answer to my query within a minute. Really easy to use and accurate. Reviewed on: 16th April 2021

Easy use automated system

Good easy questions easy to read text and quick Reviewed on: 15th April 2021

Great gadget

Cora is great very realistic and doesn’t make you feel like your speaking with a computer system. Very helpful Reviewed on: 15th April 2021

Very fast and easy service !

Tried to transfer money from another bank to an old isa account with NW, failed originally and it went into another savings account I had. This was the second time I tried to reinstall my isa and it worked so well, simple and quickly , well done ! Reviewed on: 15th April 2021

A very quick and easy way to communicate

Nothing to add to previous comment Reviewed on: 15th April 2021

Cora helped me a lot.

Very, very good Digital Assistant Reviewed on: 15th April 2021

Fab service

Cora knew what I wanted and tried to get the correct information Reviewed on: 15th April 2021

Almost useless

Cora just signposts to things that could be found on the site anyway, and I don't think I've ever gotten a useful answer from it. Seems like an excuse not to heave real people available who might actually be able to help. Reviewed on: 15th April 2021