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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6058 reviews)

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4.59

Based on 6,058 reviews, last reviewed 26th Mar 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The dumbest AI chatbot ever! I have tried to use this piece of Artifificial no intelligence run you round in circles load of rubbish on numerous occassions. All you get is sent a... Read more Reviewed on: 26th March 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

Quick and easy

Question Answered quickly and simply. God transaction Reviewed on: 12th April 2021

Card reader

Had trouble with trying to pay a bill. Sadly card reader wouldn't work correctly. This was sorted by Cora. Excellent Reviewed on: 12th April 2021

Cora is absolutely useless

The so called digital assistant Cora is useless, it can only state blinding obvious things. It is also very annoying the way it keeps popping up and refreshing the screen when I am trying to do something. I would like to disable or remove it completely. Reviewed on: 12th April 2021

Couldn't be easier...

I recently moved house and have been putting off contacting the bank to change my address details. In the event Cora made it one of the most simple things I have done whilst moving house. Reviewed on: 12th April 2021

quick and simple

Using cora was so quick and simple and makes it so much easier to do these little banking jobs. Reviewed on: 12th April 2021

Excellent service

Speedy and excellent clarity Helpful instructions Reviewed on: 12th April 2021

Simple & Easy

Very straightforward to us and easy Reviewed on: 12th April 2021

Extremely helpful

Resolve issues as soon as they can Reviewed on: 12th April 2021

A good experience. Covered what I wanted.

It was quick and to the point and covered Everything. Reviewed on: 12th April 2021

Banking genuinely made easy

I have been a Natwest customer coming up to 10 years and each year they have been good to me. Very helpful, from student through to adult hood. Lets not forget great benefits too ;) Reviewed on: 12th April 2021

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NatWest Group - Cora: Digital Assistant reviews

100% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6058)

Quick and easy

Card reader

Cora is absolutely useless

Couldn't be easier...

quick and simple

Excellent service

Simple & Easy

Extremely helpful

A good experience. Covered what I wanted.

Banking genuinely made easy

Review NatWest Group - Cora: Digital Assistant now

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