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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,059 reviews, last reviewed 30th Mar 2026
100% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026
Wayne T's avatar
Wayne T
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NatWest Group - Cora Digital Assistant reviews (6059)

Easy to understand.

5
I’m not computer literate but was easy to understand. And waiting for me to answer. Plus was helpful and answered my query which saved me a phone call and stress Reviewed on: 11th April 2021
Maxy's avatar
Maxy

GREAT DIRECT ANSWERS

5
Easy direct answers that can be achieved immediately. Fantastic !! ! Reviewed on: 11th April 2021
Joe Jeavons's avatar
Joe Jeavons

Have always been helpful when I have been trying to sort banking details

5
Have always been helpful and pleasent and have generally managed to sort out the problem Reviewed on: 11th April 2021
Helen Butler's avatar
Helen Butler

Reactivating ISA

5
Very quick and extremely helpful. Thank you Reviewed on: 11th April 2021
Mark Gamon's avatar
Mark Gamon

Good servie

4
Great service, useful interface constant options Reviewed on: 11th April 2021
Kwaku Awuku-Asabre's avatar
Kwaku Awuku-Asabre

Easy

5
Cora did it all for me I only had to read a statement and press the yes button could not have been eraser Reviewed on: 11th April 2021
Tony Bell's avatar
Tony Bell

Excellent and efficient service.

5
I had a query regarding my Direct Debit. The automated answering service appeared and answered my question straight away. Thank you. Reviewed on: 11th April 2021
Julie Goss's avatar
Julie Goss

Perfect service

5
Answered question straight away, quick easy process Reviewed on: 11th April 2021
Karina brunning's avatar
Karina brunning

Bank card query

5
The response was quick and helpful to me Reviewed on: 11th April 2021
Rona Kemp's avatar
Rona Kemp

quick efficient service

5
easy to use and quick service saved a trip to town! Reviewed on: 11th April 2021
liz allenby's avatar
liz allenby

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