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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,059 reviews, last reviewed 30th Mar 2026
100% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026
Wayne T's avatar
Wayne T

About this product

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NatWest Group - Cora Digital Assistant reviews (6059)

Like a real person

5
Cora is so intuitive that it's easy to forget she's not a real person. Reviewed on: 11th April 2021

Informative and useful

5
Was a great help I would use again Reviewed on: 11th April 2021

It was simple to follow and answered my question

5
My experience was that my question was answered straightaway and the instructions were simple to follow Reviewed on: 11th April 2021

Fast and easy

5
Very helpful member of your staff made my request very easy Reviewed on: 10th April 2021

Very helpful and good service

5
I get very quick reply and I am happy with the service Reviewed on: 10th April 2021

Quick and efficient service

4
Was able to solve a simple problem with 5 mins. Reviewed on: 10th April 2021

Super fast help

5
Immediate response to my query and an answer within seconds. Reviewed on: 10th April 2021

rapid response to my question

5
I was not expecting any help in navigating to tax cert, just ages of searching. with Cora's help it took minutes Reviewed on: 10th April 2021

Great system

5
Super easy to use and got my issue sorted Reviewed on: 10th April 2021

Excellent service

5
Questions answered quickly and fully Reviewed on: 10th April 2021

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