Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.94
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Excellent and efficient service.

5
I had a query regarding my Direct Debit. The automated answering service appeared and answered my question straight away. Thank you. Reviewed on: 11th April 2021
Julie Goss's avatar
Julie Goss

Perfect service

5
Answered question straight away, quick easy process Reviewed on: 11th April 2021
Karina brunning's avatar
Karina brunning

Bank card query

5
The response was quick and helpful to me Reviewed on: 11th April 2021
Rona Kemp's avatar
Rona Kemp

quick efficient service

5
easy to use and quick service saved a trip to town! Reviewed on: 11th April 2021
liz allenby's avatar
liz allenby

Like a real person

5
Cora is so intuitive that it's easy to forget she's not a real person. Reviewed on: 11th April 2021
Sue Chadwick's avatar
Sue Chadwick

Informative and useful

5
Was a great help I would use again Reviewed on: 11th April 2021
Thompson's Fund Raising's avatar
Thompson's Fund Raising

It was simple to follow and answered my question

5
My experience was that my question was answered straightaway and the instructions were simple to follow Reviewed on: 11th April 2021
Patrick Wilson's avatar
Patrick Wilson

Fast and easy

5
Very helpful member of your staff made my request very easy Reviewed on: 10th April 2021
John's avatar
John

Very helpful and good service

5
I get very quick reply and I am happy with the service Reviewed on: 10th April 2021
Mai Nguyen's avatar
Mai Nguyen

Quick and efficient service

4
Was able to solve a simple problem with 5 mins. Reviewed on: 10th April 2021
Rachael Zekaqis's avatar
Rachael Zekaqis

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill