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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6067)

Good service

5
my question was answered quickly Reviewed on: 10th April 2021
Bob Goold's avatar
Bob Goold

Brilliant Cora!

5
Easy to follow and understand. I am 70 yrs old and usually have to ask my Son Andrew, to help me, or do it for me! But he is working abroad, so I have to" have a go" by myself, Wish me luck Cora, and help me NOT to make a fool of myself !! Reviewed on: 10th April 2021
Carole's avatar
Carole

Easy to understand with such help from cora.

5
I am old so need a little more care and Cora supplies that need I am old and slow but not stupid Reviewed on: 10th April 2021
Carol's avatar
Carol

Easy to follow guidance

5
I found the process simple to follow and very fast. Although a simple task it allowed me to complete at my convenience Reviewed on: 10th April 2021
Kris Czarnecki's avatar
Kris Czarnecki

Excellent Bank with Excellent Service

5
I have used this bank for over 20 years and whenever I have needed help they have been there. Their app is very easy to use and I couldn’t be without it Reviewed on: 10th April 2021
Jayne Evans's avatar
Jayne Evans

Quick response, and easy to read guidance

5
Easy to understand guidance. Able to scroll up or down if necessary, as guidance remained in full to end. Reviewed on: 10th April 2021
S A Leach's avatar
S A Leach

Problem solving

5
The ease of this application was second to non, answered all my questions that I had. Reviewed on: 10th April 2021
davidjamescronin@gmail.com's avatar
[email protected]

Simply the best

5
Very easy to understand and having options to choose what I want ! Reviewed on: 10th April 2021
Mariana Si Claudiu's avatar
Mariana Si Claudiu

The Best Bank For Anyone

5
Anyone could use this from birth to death! Reviewed on: 10th April 2021
Oliver Tapping's avatar
Oliver Tapping

easy peasy!

5
Just so easy! I put off changing my information for months during lockdown as I couldn't go into the bank to talk to anyone. I feel silly now as it couldn't have been easier! Thank you for always surprising me Natwest. Reviewed on: 10th April 2021
Cerys's avatar
Cerys

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