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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6067)

happy customer

4
iv been with Natwest now for most of my married life never had any problems .iv open accounts for my 4 grandchildren Natwest babies who I'm pleased to say in adult life are still with this bank Natwest adults x Reviewed on: 8th April 2021
beryl stocker's avatar
beryl stocker

Natwest has an extremely useful quick and helpful customer service reveiw

5
When I have queries the customer service is quick,efficient and is able to get my query resolved every time Reviewed on: 8th April 2021
Lynne Hunter's avatar
Lynne Hunter

Chatting with cora

5
Cora put me at ease how easy it was to help me with something Reviewed on: 8th April 2021
Sandra Garner's avatar
Sandra Garner

Cora - easy, clear and efficient

5
Needed to cancel a standing order but was unsure how. The Cora assistant gave me easy to follow, clear instructions, and I was able to do what I wanted simply and with the minimum of fuss. It is a very useful tool. Reviewed on: 8th April 2021
Mike Morgan's avatar
Mike Morgan

Easy to do

4
I hadn't used account for over 12 months so had to get it reactivate all done very quickly using coral hence saved time waiting for phones to be answered Reviewed on: 8th April 2021
Bill Smith's avatar
Bill Smith

Easy to use

5
needing to make some changes to business account, Cora guided me through with ease Reviewed on: 8th April 2021
NDD's avatar
NDD

Clear and straight forward

5
Very clear and straight forward process and done very quickly and efficient Well done Reviewed on: 8th April 2021
Steven Worpole's avatar
Steven Worpole

Great service

5
With very quick responses I was am to get the answers I was looking for. Thank you Reviewed on: 8th April 2021
jason.bendell@hotmail.co.uk's avatar
[email protected]

Great service and helped a lot

5
Soooo easy to navigate and resolved my issue effectively Reviewed on: 8th April 2021
johnalexander1978@icloud.com's avatar
[email protected]

British bank award

5
Really good fast service good fast staff Reviewed on: 8th April 2021
Mohammed Siddique's avatar
Mohammed Siddique

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