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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,059 reviews, last reviewed 30th Mar 2026
100% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026
Wayne T's avatar
Wayne T
Read all reviews Write a review

About this product

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NatWest Group - Cora Digital Assistant reviews (6059)

great

5
helped with my problem with within, great communication Reviewed on: 7th April 2021
chloelily679@gmail.com's avatar
[email protected]

amazing

5
changed address with ease, thought i was going to be harder, hence why natwest is the best bank in the world Reviewed on: 7th April 2021
paul's avatar
paul

Quick response

5
Better than waiting for someone to answer the phone and be kept waiting in a queue Reviewed on: 7th April 2021
Carol's avatar
Carol

Brilliant

5
I was unsure of how to go about sorting my problem, Cora understood and sorted it out without hassle, Reviewed on: 7th April 2021
Ann Griffin's avatar
Ann Griffin

Easy to use

5
Finally a digital assistant that understands what you are asking unlike a lot of others. Well done natwest, great job Reviewed on: 7th April 2021
Sarah Little 's avatar
Sarah Little

Quick and easy

5
Excellent and very quick service. Never used it before but now I will Reviewed on: 7th April 2021
slocombe03@gmail.com's avatar
[email protected]

Cora does all the work, its just easy.

5
I have only used Cora once and I will be using the system again, it takes all the hassle away from online banking. Reviewed on: 7th April 2021
Steve's avatar
Steve

Fast and easy

5
It was very straightforward and allowed me to safe loads of time Reviewed on: 7th April 2021
Juan Carlos Lucena Castillo's avatar
Juan Carlos Lucena Castillo

Good advice

5
I spoke to the digital assistant who gave me all the options available to me Reviewed on: 7th April 2021
Kay's avatar
Kay

New Debit Card Query

5
My enquiry was attended to in seconds and I had a response in under a minute. Reviewed on: 7th April 2021
Lesley Brady's avatar
Lesley Brady

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