Paid advertisement
Smart Money People Logo
Newsletter

NatWest Group - Cora: Digital assistant reviews

3.86
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Absolute rubbish

1
reply times from NatWest are complete rubbish. if lucky you'll get 2 replies a day - some not even a reply a day. Reviewed on: 14th March 2023

Super Support!

5
Cora has been incredibly useful when needing questions answered….. get some through to the right team quickly if they can’t answer it for me!! Reviewed on: 14th March 2023

super efficient

5
My experience with cora has always been good, really quick, clear and convenient. love it Reviewed on: 14th March 2023

Useless

1
I found using Cora VERY FRUSTRATING, Cora said that I was going to be connected to a colleague. Still waiting to be connected, absolutely useless and a total waste of time. Reviewed on: 14th March 2023

5 Star

5
5 Star its really really useful and all services Reviewed on: 14th March 2023

Good luck Cora

5
Cora, is definitely one of the best computers, she actually works. Have you noticed most computer’s like Cora are women, we are the best! Reviewed on: 14th March 2023

RBS has been great so far

4
I am happy since switching the experience has been good so far my only issue is that switching a joint account appears too confusing but my sole account has been brilliant thanks. Reviewed on: 13th March 2023

Divorce is complicated

1
I do not see boxes or fields for people to write my information Reviewed on: 12th March 2023

Struggled to set up online banking ad found that while tge agent was pleasant they kept referring ne elsewhere.a phone call to help out would have been better

3
Pleasant staff but solutions provided unsatisfactory and feel I was passed on Reviewed on: 11th March 2023

Easy

5
Easy to access, easy to use, easy to understand, easy to get the information needed. Reviewed on: 11th March 2023

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs