Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.90
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Amazing

5
Great and effective in many ways. Reviewed on: 10th March 2023
ibrahim's avatar
ibrahim

Quick & Simple - its what we all want

5
As a brand new customer I had some issues with my customer number due to my own fault in entering my birth date incorrectly. I used Cora and had the issue quickly resolved. There was a point in which I needed to talk to a human and this again was quick smooth and easy. In the past with other banks its fair to say having online issues and trying to resolve is up there with one of the most painfully slow experiences.! Reviewed on: 10th March 2023
Harrington's avatar
Harrington

Cora is great for 24/7 help

4
Cora is great for 24/7 help. It's very user friendly and easy to use. Reviewed on: 10th March 2023
G M's avatar
G M

Support.

5
I was stuck into something difficulty where CORA help me to resolve the issue as fast as possible. Recommended to everybody which helps everyone easier. I absolutely love it.❤️ Reviewed on: 9th March 2023
Mohammed's avatar
Mohammed

Excellent service

5
Helped me very efficiently with my query Reviewed on: 9th March 2023
Amy Dove's avatar
Amy Dove

Only helps when it can connect to an advisor...

1
... And the delay for an advisor renders any acceptable service duly void. Reviewed on: 9th March 2023
Tom Fullery's avatar
Tom Fullery

Quick and easy

5
Quick and easy answers. Saved times from using Google, with live chat answers Reviewed on: 9th March 2023
Robertas Urbonavicius's avatar
Robertas Urbonavicius

coral always there when you need anything

5
coral can sove most of any questions you need to no Reviewed on: 9th March 2023
Paul drummond 's avatar
Paul drummond

Helpful

5
I have used cora for closing accounts and getting update on loan accounts and cora has been helpful in resolving my query Reviewed on: 8th March 2023
Toni Stuckey 's avatar
Toni Stuckey

Hopeless

1
Tried to register online ,have had two activation codes cannot phone and speak to anyone Cora useless ,kept holding on for further help but could not wait any longer ,Just going around in circles Have put in all the relevant numbers and codes but just wont accept ,very frustrating ,given up now Reviewed on: 8th March 2023
G Austin 's avatar
G Austin

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill