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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
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1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6061)

Cora is great for 24/7 help

4
Cora is great for 24/7 help. It's very user friendly and easy to use. Reviewed on: 10th March 2023
G M's avatar
G M

Support.

5
I was stuck into something difficulty where CORA help me to resolve the issue as fast as possible. Recommended to everybody which helps everyone easier. I absolutely love it.❤️ Reviewed on: 9th March 2023
Mohammed's avatar
Mohammed

Excellent service

5
Helped me very efficiently with my query Reviewed on: 9th March 2023
Amy Dove's avatar
Amy Dove

Only helps when it can connect to an advisor...

1
... And the delay for an advisor renders any acceptable service duly void. Reviewed on: 9th March 2023
Tom Fullery's avatar
Tom Fullery

Quick and easy

5
Quick and easy answers. Saved times from using Google, with live chat answers Reviewed on: 9th March 2023
Robertas Urbonavicius's avatar
Robertas Urbonavicius

coral always there when you need anything

5
coral can sove most of any questions you need to no Reviewed on: 9th March 2023
Paul drummond 's avatar
Paul drummond

Helpful

5
I have used cora for closing accounts and getting update on loan accounts and cora has been helpful in resolving my query Reviewed on: 8th March 2023
Toni Stuckey 's avatar
Toni Stuckey

Hopeless

1
Tried to register online ,have had two activation codes cannot phone and speak to anyone Cora useless ,kept holding on for further help but could not wait any longer ,Just going around in circles Have put in all the relevant numbers and codes but just wont accept ,very frustrating ,given up now Reviewed on: 8th March 2023
G Austin 's avatar
G Austin

Excellent customer service.

5
The NatWest team members very friendly. Reviewed on: 7th March 2023
Taslim Uddin's avatar
Taslim Uddin

I need help

5
I need help.I don't have enough money to pay for gas, electricity and rent and food has become more expensive Reviewed on: 7th March 2023
Ilie S Sandel's avatar
Ilie S Sandel

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