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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6059 reviews)

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4.59

Based on 6,059 reviews, last reviewed 30th Mar 2026

100% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026

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About this product

Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora Digital Assistant reviews (6059)

Great Service

Just been online to look at changing my address and my how simple was that to do, it used to be a real pain filling in paperwork but oh so easy with the chat function, simple and quick, very happy Reviewed on: 6th April 2021

On line queries

Courteous. Easy to communicate with and very very helpful at all times Reviewed on: 6th April 2021

Banking made easy

Whenever I’m unsure regarding my finances activities, Cora has been of great help and save me time. Reviewed on: 6th April 2021

change of account details

Chat - extremely efficient, quick and effective Reviewed on: 6th April 2021

Helpful and straightforward

Question I asked was answered quickly - I was given clear instructions. Reviewed on: 6th April 2021

Cora is very quick and easy to use

Cora is a useful tool in current circumstances of the pandemic as speaking to staff by telephone is not possible. Reviewed on: 6th April 2021

Easy to use

This service was extremely quick and easy to use Reviewed on: 6th April 2021

Cora is very quick and easy to use

Cora and Digidoc digital systems are very easy to use and take you straight to the necessary areas e'g' to make an appointment at your local branch or to inform Nat West of a bereavement and upload documents. Thank you Reviewed on: 6th April 2021

Answered my question

Answered my question quickly and gave me alternatives Reviewed on: 6th April 2021

Excellant service

Natwest are always happy to help especially in the middle of a pandemic. I just wanted to reactivate an ISA so I could put a little more into it, this was so easy, a quick and efficient way to do this digitally . Reviewed on: 6th April 2021

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NatWest Group - Cora: Digital Assistant reviews

100% increase in 5 star reviews

33% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6059)

Great Service

On line queries

Banking made easy

change of account details

Helpful and straightforward

Cora is very quick and easy to use

Easy to use

Cora is very quick and easy to use

Answered my question

Excellant service

Review NatWest Group - Cora: Digital Assistant now

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