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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,059 reviews, last reviewed 30th Mar 2026
100% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026
Wayne T's avatar
Wayne T
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NatWest Group - Cora Digital Assistant reviews (6059)

simple questions answered

4
simple questions answered easily and quickly. Reviewed on: 6th April 2021
Francis Beuttler's avatar
Francis Beuttler

Good Service

5
Easy to use online banking also supported with an app. Reviewed on: 6th April 2021
Ozlem's avatar
Ozlem

Online Help

5
Clear and helpful instructions. Got the answer I wanted very quickly. Reviewed on: 6th April 2021
Keith Brennan's avatar
Keith Brennan

easy and effective

5
very easy and simple to use, saved me a trip to a branch just to change my address Reviewed on: 6th April 2021
stevenj88's avatar
stevenj88

Help with cancelling a direct debit

5
The services was very simple to understand which made it very easy for me to do what I had to do. Reviewed on: 6th April 2021
Margaret Smith's avatar
Margaret Smith

Quick and easy

5
Found this very helpful and even they couldn’t answer my questions I was always given numbers to call Reviewed on: 6th April 2021
Kirsty's avatar
Kirsty

Clear and Intuitive

5
Cora was easy to understand, and made the choices available clear and straightforward. Reviewed on: 6th April 2021
Mir Vaz Rey's avatar
Mir Vaz Rey

Easy Help

5
Response was really fast, clear and helpful. Reviewed on: 6th April 2021
j.blanchfield@hotmail.co.uk's avatar
[email protected]

Ease of use

5
Very easy to follow the simple steps and answer my query Reviewed on: 6th April 2021
Dorothy Lyle's avatar
Dorothy Lyle

Excellent. So quick and easy

5
So very quick and easy. I thought I would need to pop to a branch to change my address but all done in 2 minutes max. Reviewed on: 6th April 2021
Mark's avatar
Mark

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