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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,059 reviews, last reviewed 30th Mar 2026
100% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026
Wayne T's avatar
Wayne T
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NatWest Group - Cora Digital Assistant reviews (6059)

swift response and satisfactory solution!!

5
cora was very fast and helpful without the least bit of fuss. exactly what i wanted!! Reviewed on: 4th April 2021
rainer focke's avatar
rainer focke

Easy to follow and quick to react

5
Needed to reactivate ISA given clear and easy to follow advice. Reviewed on: 4th April 2021
AB's avatar
AB

Fast and accurate

5
Simple and efficient information at your finger tips Reviewed on: 4th April 2021
dj1957@live.co.uk's avatar
[email protected]

Hassle free

4
No hassle no put on hold no confusion just straight forward hassle free answer and quick Reviewed on: 4th April 2021
Lisa Leftsock Lashes Durnan's avatar
Lisa Leftsock Lashes Durnan

Please with Help

5
I got the help I needed and not easy for me But it was made easy and got sorted thank you Reviewed on: 4th April 2021
Wendy Bradbury's avatar
Wendy Bradbury

So easy

5
Very rarely have I spoken to a bot and it been anything other than an annoying barrier to talking to somebody who could actually help me. But this time, it did what I needed it to, and the interface was honestly great. They somehow simulated that feeling of someone being there listening to you. Reviewed on: 4th April 2021
Sarah's avatar
Sarah

Change address

5
Straight forward done in minutes! Reviewed on: 4th April 2021
Amy's avatar
Amy

Answer to a question

5
Asked the question and got an immediate reply that explained fully. Great invention for customer queries. Reviewed on: 4th April 2021
philcollier@hotmail.co.uk's avatar
[email protected]

MrNicholas Cousins

5
Very simple,quick and efficient Reviewed on: 4th April 2021
Nic Cousins's avatar
Nic Cousins

Cora Assistant Review

5
The assistant asked the right questions, understood my problem, gave quick and efficient responses, impressive Reviewed on: 4th April 2021
Charles Lutyens's avatar
Charles Lutyens

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