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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6059 reviews)

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4.59

Based on 6,059 reviews, last reviewed 30th Mar 2026

100% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Waiting for over 30 minutes for connection to an age... Waiting for over 30 minutes for connection to an agent and I gave up Reviewed on: 30th March 2026

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Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora Digital Assistant reviews (6059)

Security assured

Having had issues with unsatisfactory service in the past,as a pensioner who has been very hesitant about using online banking, we now feel assured of 100% safety with Nat West online banking. Also, up to now have found chat lines to be unsatisfactory but 'Cara' was easy to speak to and solved the problem in no time. Reviewed on: 4th April 2021

Cora

Cora was so helpful I am not very good with this kind of thing but it was made super easy for me. Reviewed on: 4th April 2021

Good and helpful instruction and help

Cora really helped me and I was reassured. Thanks. Reviewed on: 4th April 2021

Excellent service

Normally with online chat you end up repeating yourself over and over again !! But NOT with this service , it’s quick and easy to use and really helpful Reviewed on: 4th April 2021

Efficient banking

Easy to navigate website. Can carry out all I need on line. Reviewed on: 4th April 2021

Great virtual assistant

Really easy to use and fast. Summarised well with good options. Sorted out my issue in minutes. Really pleased. Reviewed on: 4th April 2021

Voting

Very quick to respond to queries that I’ve asked about Reviewed on: 4th April 2021

Very helpful

Answered and resolved my query with no problems Reviewed on: 4th April 2021

So easy to use

I don't like talking to new ppl on the phone so messages is so much easier to use Reviewed on: 4th April 2021

Cora

I found this app very easy to use with straightforward questions that were easily answered. In addition responses to the enquiries were very quickly answered with none of the delays often found when using digital assistants. Reviewed on: 4th April 2021

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NatWest Group - Cora: Digital Assistant reviews

100% increase in 5 star reviews

33% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6059)

Security assured

Cora

Good and helpful instruction and help

Excellent service

Efficient banking

Great virtual assistant

Voting

Very helpful

So easy to use

Cora

Review NatWest Group - Cora: Digital Assistant now

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