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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6067)

Very user friendly system.

5
I was confused as not used the digital banking for some years, but the instructions were easy to follow. Reviewed on: 31st March 2021
Karen McCartney-Patel's avatar
Karen McCartney-Patel

SIMPLE LOGICAL AND EFFECTIVE

5
i HATE COMPUTERS, BUT THIS MADE IT VERY EASY TO CHANGE MY ADDRESS. WE ARE NOT ALL COMPUTER SAVVY SO WELL DONE NAT WEST FOR THIS Reviewed on: 31st March 2021
TERRY NIXON's avatar
TERRY NIXON

Not the best for it being 2021

1
I would have expected better service now with it being 2021 Reviewed on: 31st March 2021
ARLMIDDLETON81 's avatar
ARLMIDDLETON81

Easy to use

5
Don't have to type loads does all the work for you. Reviewed on: 30th March 2021
Jessica Mott's avatar
Jessica Mott

Really impressed

5
I was really impressed. I actually read the declaration and digested it in the bite size chunks Cora sent me (easier than in long written form which Usually make me glaze over!). My ISA is reactivated - all so simple and from comfort of my sofa! Reviewed on: 30th March 2021
Ella Searle's avatar
Ella Searle

Nice quick nd easy

5
All questions were directly to the point and easy to understand. Reviewed on: 30th March 2021
Mike mkris's avatar
Mike mkris

Simple, easy and quick

5
Changed address and only took less than 5 minutes. No complication - thanks! Reviewed on: 30th March 2021
Chloe Wintersgill's avatar
Chloe Wintersgill

Nat West has always been supportive to its customers

5
I was satisfied with the answer to my queries. Thanks. Reviewed on: 30th March 2021
Amal Nehaili's avatar
Amal Nehaili

Very helpful

5
Really helpful and Cora answer promptly so there no waiting for a reply Reviewed on: 30th March 2021
Jarina Ullah's avatar
Jarina Ullah

Satisfied custumer

5
Always I have any issue it is so simply to solve it Reviewed on: 30th March 2021
Marx Cintra's avatar
Marx Cintra

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