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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.93
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Really impressed

5
I was really impressed. I actually read the declaration and digested it in the bite size chunks Cora sent me (easier than in long written form which Usually make me glaze over!). My ISA is reactivated - all so simple and from comfort of my sofa! Reviewed on: 30th March 2021
Ella Searle's avatar
Ella Searle

Nice quick nd easy

5
All questions were directly to the point and easy to understand. Reviewed on: 30th March 2021
Mike mkris's avatar
Mike mkris

Simple, easy and quick

5
Changed address and only took less than 5 minutes. No complication - thanks! Reviewed on: 30th March 2021
Chloe Wintersgill's avatar
Chloe Wintersgill

Nat West has always been supportive to its customers

5
I was satisfied with the answer to my queries. Thanks. Reviewed on: 30th March 2021
Amal Nehaili's avatar
Amal Nehaili

Very helpful

5
Really helpful and Cora answer promptly so there no waiting for a reply Reviewed on: 30th March 2021
Jarina Ullah's avatar
Jarina Ullah

Satisfied custumer

5
Always I have any issue it is so simply to solve it Reviewed on: 30th March 2021
Marx Cintra's avatar
Marx Cintra

Cash ISA reactivation

5
Thanks to messenger I was able to reactivate a cash ISA very quickly and to use it the next working day. Reviewed on: 30th March 2021
Adrian childs's avatar
Adrian childs

I have spoor memory greatful for the app

5
Don't hVe to feel orkward in front of a person Reviewed on: 30th March 2021
Jane Robson's avatar
Jane Robson

Innovative and cutting edge technology makes banking easy

5
Closing my business bank account was easy and completed in minutes. Very professional and just what we need in this day and age for all your banking needs Reviewed on: 30th March 2021
Terry Chappell's avatar
Terry Chappell

Brilliant

5
Easy to use and very helpful good choice Reviewed on: 30th March 2021
Bobbie's avatar
Bobbie

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