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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie

About this product

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NatWest Group - Cora Digital Assistant reviews (6060)

Sorted my queries very quickly and efficiently

5
I was worried as my debit card was running out at the end of April and I hadn't received a new one yet, Cora informed me of all the relevant information that I needed to settle my queried mind. Reviewed on: 30th March 2021

Simple and ast

5
Managed to solve my query very quickly without any complicated requirements. Reviewed on: 30th March 2021

quick, simple, accurate

5
Very simple interactions that returned the required information very quickly. Reviewed on: 30th March 2021

Efficient service

5
Cora was able to answer my query promptly and efficiently. Reviewed on: 30th March 2021

virtual assistant

5
Speed and response times were excellent Reviewed on: 30th March 2021

so easy I could use it

5
At last an online chat with sensible applicable answers Reviewed on: 30th March 2021

Great serviice

5
No problems at all quick and easy Reviewed on: 30th March 2021

Instant helpful response to my query

5
I was confused by the issue I was having and Cora cleared it up for me Reviewed on: 30th March 2021

Nominating For Cora

5
Really found her really helpful Reviewed on: 30th March 2021

Fast and easy

5
Change account address in seconds without the need to call. Reviewed on: 30th March 2021

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