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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,060 reviews, last reviewed 7th Apr 2026
100% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Beyond useless. Beyond useless. In 2026 is this the best NATWEST can come up with as the 1st point of contact. You really need to take a look at MOZO Starling Revolut... Read more Reviewed on: 7th April 2026
Sukie's avatar
Sukie
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NatWest Group - Cora Digital Assistant reviews (6060)

Very quick service.

4
Fast, quick, efficent service. There was no need to speak to a human. Reviewed on: 29th March 2021
Caroline's avatar
Caroline

Very caring and helpful

5
Very quick very helpful and quick With my query Reviewed on: 29th March 2021
Linda page's avatar
Linda page

Great

5
Quick service and response. Enjoyed the assistance Reviewed on: 29th March 2021
Pule 's avatar
Pule

Very easy quick and efficient and friendly

5
Very fast and easy service. Polite and friendly. Easy to follow Reviewed on: 29th March 2021
lucy_mckevitt@hotmail.com's avatar
[email protected]

Great helped

5
Good service Quick response Useful information and links Reviewed on: 29th March 2021
Jordy's avatar
Jordy

So easy

5
Wanted to change my DD, its 10 past 11 on Sunday evening and the automated responses established what I was doing and gave me a direct dial number. Reviewed on: 28th March 2021
Kevin McFeeley 's avatar
Kevin McFeeley

QUICK AND EASY

5
No fuss and very efficient - took a couple of minutes to change home address on records. No waiting around to start the process either. Very satisfied Reviewed on: 28th March 2021
NB's avatar
NB

Very helpful

5
I found this much easier with the choice of valid options Reviewed on: 28th March 2021
Anita Gough 's avatar
Anita Gough

Very clever

5
Extremely efficient, simple. Great way to resolve queries. Reviewed on: 28th March 2021
james.galloway@me.com's avatar
[email protected]

Very accurate and targeted fraud alerts.

5
I was alerted to a potential fraud. Very impressed. Reviewed on: 28th March 2021
Richard Field's avatar
Richard Field

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