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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6067)

Really helpful

5
Always most welcoming and should you need further assistance they will pass you over to someone to resolve your Issue Reviewed on: 29th March 2021
Robert 's avatar
Robert

Excellent digital help

5
Wow, using the app help function to organize my banking is so easy! took seconds to organize a debit card and reactivate ISA Reviewed on: 29th March 2021
Kay Tandy's avatar
Kay Tandy

It did what it said on the tin

5
I've been with Nat West since I was 16 (I'm now 64) and they have always been there for me. I cannot remember when there was a time when I've had to complain about their service or understand what it was they had to offer, As my Title states. They do what the say on the tin, Reviewed on: 29th March 2021
clint jordan's avatar
clint jordan

Solved my problem

5
Very easy to use and gave the right answer Reviewed on: 29th March 2021
A user's avatar
A user

Steven Davies

5
It was so easy to do and very helpful and done with no stress at all would use this again definitely Reviewed on: 29th March 2021
Steven Davies's avatar
Steven Davies

Excellent

5
Always get the help and service I need Reviewed on: 29th March 2021
Gary kendall's avatar
Gary kendall

Simple Banking

5
Simple banking, great app. Easy to contact. Reviewed on: 29th March 2021
Kat's avatar
Kat

Very quick service.

4
Fast, quick, efficent service. There was no need to speak to a human. Reviewed on: 29th March 2021
Caroline's avatar
Caroline

Very caring and helpful

5
Very quick very helpful and quick With my query Reviewed on: 29th March 2021
Linda page's avatar
Linda page

Great

5
Quick service and response. Enjoyed the assistance Reviewed on: 29th March 2021
Pule 's avatar
Pule

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