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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.90
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Steven Davies

5
It was so easy to do and very helpful and done with no stress at all would use this again definitely Reviewed on: 29th March 2021
Steven Davies's avatar
Steven Davies

Excellent

5
Always get the help and service I need Reviewed on: 29th March 2021
Gary kendall's avatar
Gary kendall

Simple Banking

5
Simple banking, great app. Easy to contact. Reviewed on: 29th March 2021
Kat's avatar
Kat

Very quick service.

4
Fast, quick, efficent service. There was no need to speak to a human. Reviewed on: 29th March 2021
Caroline's avatar
Caroline

Very caring and helpful

5
Very quick very helpful and quick With my query Reviewed on: 29th March 2021
Linda page's avatar
Linda page

Great

5
Quick service and response. Enjoyed the assistance Reviewed on: 29th March 2021
Pule 's avatar
Pule

Very easy quick and efficient and friendly

5
Very fast and easy service. Polite and friendly. Easy to follow Reviewed on: 29th March 2021
lucy_mckevitt@hotmail.com's avatar
[email protected]

Great helped

5
Good service Quick response Useful information and links Reviewed on: 29th March 2021
Jordy's avatar
Jordy

So easy

5
Wanted to change my DD, its 10 past 11 on Sunday evening and the automated responses established what I was doing and gave me a direct dial number. Reviewed on: 28th March 2021
Kevin McFeeley 's avatar
Kevin McFeeley

QUICK AND EASY

5
No fuss and very efficient - took a couple of minutes to change home address on records. No waiting around to start the process either. Very satisfied Reviewed on: 28th March 2021
NB's avatar
NB

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