Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.90
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

the emerald atlas

5
very quick service, quick and helpful responses Reviewed on: 19th March 2021
Abi O'dea's avatar
Abi O'dea

Great

5
Great service, easy to use and much quicker than phone calls Reviewed on: 19th March 2021
Helen's avatar
Helen

Solved problem quickly

5
Debit out if date soon advice given Reviewed on: 19th March 2021
patrick.mckinnon17@sky.com's avatar
[email protected]

Quick and easy address update

5
With a few clicks I was able to update my details, no fuss. Reviewed on: 19th March 2021
David Farndon's avatar
David Farndon

Payment pending

5
Quick response and direct me to correct information Reviewed on: 19th March 2021
Karen Graham's avatar
Karen Graham

The best bank in the world

5
All you need to meet personal and business banking needs. Definitely the best bank in the world. Reviewed on: 19th March 2021
Nhamo Mahovo's avatar
Nhamo Mahovo

Wonderful service

5
Cora was very helpful with my issue with the bank today . I have now got my issue sorted out and can use my bank card again. Cora was very polite and kind Reviewed on: 19th March 2021
Ashleigh Jackson's avatar
Ashleigh Jackson

ease of banking

5
being able to change address online during covid was a great convenience Reviewed on: 19th March 2021
sandra's avatar
sandra

Required assistance

5
Quick and precise information everything I needed I was able to get sorted quickly Reviewed on: 19th March 2021
S T Corbett's avatar
S T Corbett

Really simple. Great systematic approach

5
showed me quickly and easily with one sentence answers to guide me to the correct place on the screen to get to my answers no messing about great automation. Reviewed on: 19th March 2021
Jack's avatar
Jack

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill