Smart Money People Logo

NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital Assistant reviews (6061)

Fast reliable friendly

5
Top service give coral the reward ASAP :p Reviewed on: 18th March 2021

Closest replacement to a real human

4
Great feature. Does lag a little and sometimes doesn't understand full sentences so you have to break things down into a few words but a good feature regardless. Reviewed on: 18th March 2021

Excellent

5
very accurate answers to all of my questions Reviewed on: 18th March 2021

Always great service

5
I always find natwest/ cora efficient and friendly and I get the answers I need fast Reviewed on: 18th March 2021

Statement question

5
Fast, direct and clear answers saving me time and effect Reviewed on: 18th March 2021

Very helpful and friendly bank

5
During the last year and the pandemic Natwest has been in contact to make sure I'm ok and if they could help in anyway. Great bank and service Reviewed on: 18th March 2021

Friendly, helpful easy to understand

5
My first ecperience and was pleasantly surprised Reviewed on: 18th March 2021

Simple and Easy

5
You only have to tap and type your question and then receive an immediate reply. Couldn't be easier. Reviewed on: 18th March 2021

Great Service

5
I love an online digital conversation it makes it easy to get things started and they point you in the right direction if they can't answer your question straight away. Reviewed on: 18th March 2021

Enquiry dealt with

5
Applied for increase in overdraft and was seeking confirmation reply came back in seconds Reviewed on: 18th March 2021

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs