Paid advertisement
Smart Money People Logo
Newsletter

NatWest Group - Cora: Digital assistant reviews

3.86
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Very helpful

5
Very helpful and found it easy to use and understanding thankyou Reviewed on: 15th March 2021

Very happy customer

5
It was very quick and easy to update my address today. Thank you. Reviewed on: 14th March 2021

Very quick and easy service.

5
Great first impression! I'm not the best at using technology, so I was happy to see how quick and simple the service is. Reviewed on: 14th March 2021

Easily accessible

5
Like the ease of navigation of the website Reviewed on: 14th March 2021

Instant access and an immediate response

5
Very helpful and really user friendly Reviewed on: 14th March 2021

Simple and easy

5
Good precise questions and answers with easy to understand advice Reviewed on: 14th March 2021

Easy peasy lemon squeezie!

5
I needed to reactivate my ISA and used Cora to do so. No less, no fuss, on a Sunday evening. One less thing to have to worry going out to do. Reviewed on: 14th March 2021

Quick and clear replies

5
Its good to have someone to ask on a Sunday afternoon! Reviewed on: 14th March 2021

Very prompt and helpful advice

5
Fast and efficient service and I am very pleased that it is in place to help me Reviewed on: 14th March 2021

Quick to response to queries

4
Very happy with there response and possative advice given Reviewed on: 14th March 2021

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs