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NatWest: Advantage Gold reviews

4.48
Based on 365 reviews, last reviewed 14th Jun 2025
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
4%

Latest highest rating:

5

Advantage gold: Great account Great account, fantastic perks and rewards. Reviewed on: 14th June 2025
Michael Cottee's avatar
Michael Cottee

Latest lowest rating:

1

platinum travel insurance beware, nobody want to be broken into on holiday,but when it happens you expect help from the big names like NATWEST you trust Start with the auto response Ca... Read more Reviewed on: 19th May 2023
RUSSELL HAMBLETON's avatar
RUSSELL HAMBLETON

About this product

The NatWest Advantage Gold is a paid-for current account available to residents of Jersey, Guernsey, Gibraltar and the Isle of Man. Account holders can benefit from free travel insurance and private motor excess insurance. There’s also a 24/7 concierge service to assist customers in booking flights, holidays and more.

There are a range of advantage cards on the market, each with different features and benefits, so it pays to do your research. Find out how satisfied NatWest customers are with its offerings by reading our NatWest Advantage Gold reviews.

Discover why account holders chose Advantage Gold and how long they’ve had the account. Learn more about the features and benefits and whether customers feel they’re worth the monthly fee. Read about the mobile banking app and the features it provides. Learn about genuine customer service experiences to find out how well NatWest treats its account holders. Make an informed decision about your new current account by reading our NatWest Advantage Gold reviews.

If you have an Advantage Gold account, share your experience with others on Smart Money People and help others doing their research. How long have you had the account and is it your main bank account? What drew you to the Advantage Gold and have you been satisfied so far? Which benefit is your favourite? Is there anything you feel could be improved? Would you recommend the account to your family and friends? Whether good or bad, write an honest NatWest Advantage Gold review today. Together, we can help people like you make better financial decisions.

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NatWest Advantage Gold reviews (365)

whatever you do don't open a business account and personal account without he is bank!

1
ok! so I have banked with Natwest for over 20 years. Two years ago I decided to open a business account with them and it has to be the worse mistake ever! I tried making a standard international transfer with the bank and guess what? because I am also a business customer, I am not allowed to transfer money internationally without paying a fee! I no longer have the option of a free standard transfer. How is this even possible or fair? Called the customer service and that was a joke in itself as the representative told me the standard service had been cancelled for everyone which is a lie!!! Later found out from another rep that it is because I have a business account. but this was a personal transfer form a personal account! spoke to complaint department and she couldn't be bothered. well time to move on.... Reviewed on: 18th February 2020

Top Notch Security

4
I don't like everything about NatWest, but they do get the important bits right. I've had three fraud attempts from different avenues in the last few years; two card closings and one online fraud and they have intercepted all of them, based on my spending patterns. I really can't fault this service. They let me know straight away, stop y card and no money ever leaves my account into the wrong hands. Reviewed on: 8th February 2020

Joint account

4
Been with Natwest for many years, current, joint and business accounts. Good service with people in branch and on phone. Also contacted by a member of the team to inform me of products that would be helpful to me. Good app that is updated to allow even better user options. Highly recommend Natwest to family and friends. Reviewed on: 3rd February 2020

Satisfied but impersonal

4
I'm generally happy with my bank. My account does everything I need it to and I feel that the benefits that come with the type of account are pay for are of a good standard and would recommend these. However everytime I go in the branch there are less and less staff and more machines, it is becoming very impersonal to the point where I am becoming embarrassed to go and speak to someone. I understand this is cost cutting but think there is a fine line between the two- be careful not to tip over it NatWest! Reviewed on: 30th January 2020

Happy enough to stick with them for over 20 years

4
Having had my main account with Natwest since I was a teenager I'm happy with their service whether in-branch, over the phone or internet banking. Reviewed on: 16th January 2020

Great account

4
I have this account, and the benefits are brilliant, especially the Travel Insurance, which is free, I also enjoy the "Rewards" I get when shopping at certain outlets Reviewed on: 13th December 2019

Excellent app

5
This is a very user friendly and secure banking app. Reviewed on: 6th December 2019

ok

4
ok but closed to many banks for me which is a real shame when ive got to travel 7 miles to the neares branch Reviewed on: 23rd November 2019

ok

3
ok - nothing fantastic. thinking of switching accounts Reviewed on: 22nd November 2019

Hassle Free - easy Days

4
Love the ease of online banking, app banking, machine banking at the branch - My Advantage Gold is just hassle free - exactly the way your finances ought to be! Reviewed on: 22nd November 2019

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