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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.51 (2130 reviews)

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4.51

Based on 2,130 reviews, last reviewed 8th Apr 2026

2300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great customer service at Sutton Went to the bank recently and all the bank staff were warm and helpful. Never bad any issues with my banking activity. Reviewed on: 8th April 2026

Latest lowest rating:

1

Awful Fraud team and not very helpful. Awful Fraud team and not very helpful. Don't bank with them, when you have a serious issue they won't help you. A transaction was blocked and I was c... Read more Reviewed on: 31st March 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2130)

Never a problem

I have been with NatWest for 8 years and never had a problem with them. Their interest rates seem to be low, for both regular and savings accounts, but the app is second to none. Reviewed on: 14th November 2017

Good quality

good products and always helpful Reviewed on: 11th November 2017

Very good service

I have been with NatWest for about 10 years haven't had one problem with them since the start. Great customer service. Reviewed on: 10th November 2017

No complaints

Fast, friendly, no problems; I've banked with NW for 10 years and continue to be happy with the bank Reviewed on: 9th November 2017

excellent service

always helpful, service with a smile Reviewed on: 9th November 2017

VERY FRIENDLY

great company, do all they can for us mere mortals who can only have a basic account, nothing is too much for them Reviewed on: 8th November 2017

Could do better

Local branch opening hours should be longer. Reviewed on: 8th November 2017

Natwest is okay

Natwest is a good bank until the weekend when my mobile app doesn't update so let's me go over my limit without telling me. Reviewed on: 8th November 2017

Nat west pensioner

I recently retired and have found my access to credit has now greatly reduced. Natwest however still treat me the same and have not changed any of my conditions. I feel secure with them. Reviewed on: 8th November 2017

No-nonsense can-do approach

Whenever I've had an issue - be it lending problems or sorting out my online banking - they've been super helpful. Reviewed on: 8th November 2017

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