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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.33 (2140 reviews)

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4.34

Based on 2,139 reviews, last reviewed 11th Jun 2026

39% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great user friendly app and I can always find what I... Great user friendly app and I can always find what I’m looking for! Reviewed on: 11th June 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2140)

Great job

Love the app So easy too use never had a problem great job guys Reviewed on: 17th March 2023

Swag

Pretty lit, helpful dons and pretty neat app design, rate it Reviewed on: 16th March 2023

V good bank n app with good customer service

I always have a very good experience with Natwest Reviewed on: 16th March 2023

Banking with NatWest great

Very helpful and offer great product especially to there existing customers. The app very easy to use and also friendly costumer service thanks to NatWest in their competitive rate for mortgage. Reviewed on: 16th March 2023

Good bank and app

I use this bank for my everyday banking needs and also for savings. When I go into branch the staff are always great. The app is great and the interest rate are good. Reviewed on: 16th March 2023

Difficult large corporation.

Need to be more accessible and customer focussed. Reviewed on: 16th March 2023

Poor customer service

I went to a branch to get money from my account, it was my goddaughters 21st birthday and I wanted to give her £4000 towards her car. The staff in the branch demanded to know why I wanted my money, they said if I didn't tell them, they could refuse to give me my money. Even when I told them why I wanted my money, I was then told by the staff not to be rude. I asked them if they had sufficient funds to give my my cash if I closed down all my accounts with immediate effect I soon got my cash. Natwest customer service is appalling Reviewed on: 16th March 2023

The review giving 3 stars

The review is low because my nearest nat west bank is now 10 miles away since the St Neots branch closed. Reviewed on: 16th March 2023

Excellent best bank ever used

Security is excellent and I was recommended by my mam . Reviewed on: 16th March 2023

Great app!!

Extremely easy to use from transferring money, making payments etc. All going great! Highly recommended! Reviewed on: 16th March 2023

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