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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.52 (2123 reviews)

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4.52

Based on 2,123 reviews, last reviewed 26th Feb 2026

1800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026

Latest lowest rating:

1

Frighteningly bad Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026

Read all reviews See your review

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Everyday account reviews (2123)

Review of the NatWest, Everyday account:

Easier than before to use

I am more confident now as I have updated my email and details,which was not really easy to begin with but once finished I felt more comfortable with the app also I have chosen a new savings account recently,which normally would mean having to go to the bank in the next town as my local branch closed a while ago. I’m am very pleased with this app. Reviewed on: 3rd March 2023

Absolutely gutted

Was really happy with this bank until one day, out of nowhere for no reason my account was frozen, I was treated as a criminal while I done absolutely nothing. I had all and even more evidence to proof that money in my account are my legal money, but nobody bothered to check. My account were frozen for almost a year, I had no access to my own money, couldn't pay bills, feed my family, fell in to deep depts, my credit history got destroyed. Suddenly they reopened my account, even if I had access to my money, by that time I vere to deep in areas in all other credit Landers, my credit history to low, so I getting charged even higher interest fees. And NatWest didn't bother even to apologize for that inconvenience. Reviewed on: 24th February 2023

Great bank

I had a few problems with a old bank and went to NatWest yes it's only a basic account but it was easy to set up easy to understand and I also added my husband to the account quick and easy ..I've had few questions and NatWest were great at answering them and not problems what so ever Reviewed on: 24th February 2023

Outstanding!

Friendly and attentive customer service, and the mobile online banking app is simple and clean. Your experience can be tailored and you can live chat, receive a call or even a video call. Reviewed on: 24th February 2023

Natwest is great

I find everything easy and accommodating my only queries are on the pending seem to go on to long after purchasing things thou it doesn't effect my overall experience Reviewed on: 24th February 2023

Very happy

Would recommend natwest have been with them a long time they have help me and supported me that why I stay with natwest Reviewed on: 24th February 2023

Excellent

The banking service is simply the best Reviewed on: 24th February 2023

100% safe money

Every time .I got any problems staff slowing on the spot.congratulations all staff members Reviewed on: 24th February 2023

Current account

Had same account for 50 years Never had a single problem. Reviewed on: 24th February 2023

Always helping

Whenever I have a problem or need an answer I pop into the local branch, and it's sorted there and then Reviewed on: 24th February 2023

Great Service

Quicker and cooperative staff. Responsible with good behaviour Positive attitude Reviewed on: 24th February 2023

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