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NatWest: Everyday account reviews

4.52
Based on 2,123 reviews, last reviewed 26th Feb 2026
1800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026
Xenia G's avatar
Xenia G

Latest lowest rating:

1

Frighteningly bad Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026
Mr S's avatar
Mr S

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Everyday account reviews (2123)

Review of the NatWest, Everyday account:

Easier than before to use

5
I am more confident now as I have updated my email and details,which was not really easy to begin with but once finished I felt more comfortable with the app also I have chosen a new savings account recently,which normally would mean having to go to the bank in the next town as my local branch closed a while ago. I’m am very pleased with this app. Reviewed on: 3rd March 2023

Great current account

4
Informative and very easy to use Reviewed on: 23rd February 2023

Seemless experience

5
Whenever I need to access money, send money to a payee or just need to know some basic bank details I feel I can do that at anytime with no difficulty, shout-out to the UI and UX designers Reviewed on: 23rd February 2023

I love it

5
My best bank easy to call customer service is very caring and helpful thank you very much Reviewed on: 23rd February 2023

Im in 15 years already

5
Always happy with this bank . Great customer service and very friendly staff ready for any help. 5* Reviewed on: 22nd February 2023

Excellent security

5
The app is very up-to-date with security updates, and I am quite confident that I use it . Reviewed on: 22nd February 2023

Banking made simple

5
Natwest banking app is amazing and so easy to use, also very secure giving peace of mind. Any queries are handled quickly and effectively, though have not had many problems in 4 years of using Natwest. Simply brilliant! Reviewed on: 22nd February 2023

Always helpful

5
In banks, online and on the phone Natwest are always friendly and always ready to help. Reviewed on: 22nd February 2023

Great app

5
very easy and helpful I’ll recommend this to everyone in my family and friends thanks Reviewed on: 22nd February 2023

Simple

5
Feels secure and convenient very easy to use would highly recommend this app to everyone. Reviewed on: 22nd February 2023

Good customer service and easy banking

5
Honestly just all round amazing bank. Reviewed on: 22nd February 2023

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