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NatWest: Everyday account reviews

4.52
Based on 2,123 reviews, last reviewed 26th Feb 2026
1800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026
Xenia G's avatar
Xenia G

Latest lowest rating:

1

Frighteningly bad Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026
Mr S's avatar
Mr S

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Everyday account reviews (2123)

Review of the NatWest, Everyday account:

Easier than before to use

5
I am more confident now as I have updated my email and details,which was not really easy to begin with but once finished I felt more comfortable with the app also I have chosen a new savings account recently,which normally would mean having to go to the bank in the next town as my local branch closed a while ago. I’m am very pleased with this app. Reviewed on: 3rd March 2023

By far the best and advanced high Street bank

5
Natwest is by far the most advanced in technology support to say the least. You can pay people in your contact. You don't need to have a card reader. You can even pay people by using a link. I have other bank accounts with other banks. I have never have to wait for ages for a new card when I have either misplaced or lost my card. The staff are very supportive and very helpful when I have had to go into a branch. Reviewed on: 21st February 2023

Mr

5
Good good good good good good good Reviewed on: 21st February 2023

Absolutely amazing

5
Been with them for nearly 13 years now Reviewed on: 21st February 2023

Predictable and very reliable

5
Thanks to the NatWest app, I seldom need to visit a offence. But in a fewer times I needed they where there for me. Need I say more ?! Reviewed on: 21st February 2023

Always helpful

5
My bank is excellent helping with scams that are getting more sophisticated these days Reviewed on: 21st February 2023

Excellent bank account

5
The basic account of NatWest is excellent and with the bank app I can check and make payments any where in UK or in Europe. Easy to use and user friendly the application is great. Reviewed on: 21st February 2023

Brilliant and very supportive

5
Best bank I’ve ever been with, if you’ve got a problem they sort it out straight away. Friendly and patient staff, I would definitely recommend to other people, Amazing. The app is easy to follow as well and very understandable, you can find everything you need and more. Reviewed on: 21st February 2023

Very helpful

5
Always helpful and manages to fix all solutions Reviewed on: 21st February 2023

Great App and very innovative. Definitely listens to customers to enhance service

5
Great App and very innovative. Definitely listens to customers to enhance service. Keep evolving Reviewed on: 21st February 2023

Bank staff

5
Always very helpful and kind when I have trouble always there to help and support x Reviewed on: 21st February 2023

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