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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.52 (2123 reviews)

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4.52

Based on 2,123 reviews, last reviewed 26th Feb 2026

1800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026

Latest lowest rating:

1

Frighteningly bad Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026

Read all reviews See your review

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Everyday account reviews (2123)

Review of the NatWest, Everyday account:

Easier than before to use

I am more confident now as I have updated my email and details,which was not really easy to begin with but once finished I felt more comfortable with the app also I have chosen a new savings account recently,which normally would mean having to go to the bank in the next town as my local branch closed a while ago. I’m am very pleased with this app. Reviewed on: 3rd March 2023

All good

Convenient and easy to navigate Reviewed on: 21st February 2023

Great service.

Very attentive staff, polite and friendly, they take time to explain things to you and deliver a great service. Reviewed on: 21st February 2023

Easy

Easy to use , very friendly and open to help in any situation. Reviewed on: 21st February 2023

Lovely friendly bank

Never had a problem which wasn’t easily sorted in a very friendly was Reviewed on: 21st February 2023

Happy with NatWest

Highly recommend The app is very good and easy to access Reviewed on: 21st February 2023

Online banking

Natwest had the easiest banking online I’ve ever experienced Reviewed on: 21st February 2023

Simple

The reason I am with Natwest now is down to the simplicity of the mobile banking app. Everything is there and looking after my money has never been easier. Reviewed on: 21st February 2023

Great back up support

Excellent Customer Service, I feel my money is protected and support are quick to advise of any movement in accounts. Easy to contact, also make online banking seem safe. Thank you Nat West Reviewed on: 21st February 2023

Natwest is the best

The app is easy to use, if I need to phone for help the staff are very knowledgeable about their products even going into the bank the waiting time is short the staff are always ready to help with the simplest of questions. Reviewed on: 21st February 2023

convenient

Very quick and easy way when you on the move. Reliability always Reviewed on: 21st February 2023

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