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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.36 (2142 reviews)

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4.36

Based on 2,142 reviews, last reviewed 10th Jul 2026

61% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Excellent bank for a day to day life. Excellent bank for a day to day life. Easy to transfer money between the accounts, and good interest rates for a savings accounts. Reviewed on: 10th July 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2142)

Very helpful staff. Also very polite

Called at hereford branch. Answered all my questions Reviewed on: 19th February 2023

Nat West the best

Everything is easy. Everyone is helpful. Fantastic customer service Reviewed on: 19th February 2023

easy to use

good customer service easy to use app Reviewed on: 19th February 2023

Good security and user friendly.

Overall easy to use and if you have any problems, customer services are only a phone away. Reviewed on: 19th February 2023

Best ever

Every problem I have someone is always there to help me Reviewed on: 19th February 2023

Great I just love it

Quick and simple to access . Good I am impressed Reviewed on: 19th February 2023

Verry good

Not to meny..gest my end Natwest. Is a good bank with good members end employees..halp you evrifing end give you a best solution..thanks Reviewed on: 19th February 2023

Customer Services and The App

I do receive excellent customer services either online or at any branch. My money is in safe hands. The banking app is exceptional that I can manage my finances any time of the day at comfort of my home. Reviewed on: 19th February 2023

Awful greedy bank

I am in receipt of universal credit and my bank knows this but unfortunately for the last 1-2 years they have been charging me for my use of overdraft that I cannot get out of due to being on universal credit so what they’re doing is making me struggle more and making sure there are days in the month that I starve due to not being able to afford food. The best part is they charge me when I have no overdraft left meaning that they’re pushing my account into unwarranted overdraft so they can charge me even more. NatWest are borderline thief's and I recommend everybody stays away from them Reviewed on: 19th February 2023

All great

As expected, good user experience. Satisfied with customer service Reviewed on: 19th February 2023

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