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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2101 reviews)

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4.51

Based on 2,101 reviews, last reviewed 15th Jun 2025

62% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

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NatWest Basic Account reviews (2101)

Excellent App

The Natwest banking App is excellent and very easy to use. It always keeps you up to date on relevant changes to the App, new possible security threats. Reviewed on: 19th February 2023

very good

Netwest bank very good services for customers I’m so happy to I’m joining Netwest family Reviewed on: 19th February 2023

Excellent

Great experience and would recommend natwest to everyone Reviewed on: 19th February 2023

Best banking app

Simply the best banking app around !!! Reviewed on: 19th February 2023

Tomorrow starts today

Natwest App easy to navigate enuff said cheers sweetie Reviewed on: 19th February 2023

Best bank in uk

I am only nearly 1 year with natwest in my very difficult time they support me with overdraft credit cards and a loan I will never forget this Reviewed on: 19th February 2023

Best bank

Whenever I’ve had any problems with personal money they have assisted me over the phone and face to face with in the bank Reviewed on: 19th February 2023

Very good app

I Love it. I really like the NatWest app. Reviewed on: 19th February 2023

Always been with natwest

I have been with them for many years and I have never had a problem that they couldn't fix or help with, The app which I use all the time is very good and easy to navigate and is always being updated with new features. People have told me I should have accounts with other people as well as this account and they may be correct, but like I said I have always experienced helpful and friendly staff which is the main reason for staying Reviewed on: 19th February 2023

Excellent app user friendly

Since i joined this bank service has been exceptional. Reviewed on: 19th February 2023

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