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NatWest: Business Banking reviews

2.72
Based on 196 reviews, last reviewed 22nd Jan 2026
100% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
42%
See only 4 star reviews
9%
See only 3 star reviews
6%
See only 2 star reviews
1%
See only 1 star reviews
42%

Latest highest rating:

5

NatWest branch in ashford,Middlesex has been an exce... NatWest branch in ashford,Middlesex has been an excellent service branch,and staff always extremely helpful,very cheerful,and welcoming. Excellent cl... Read more Reviewed on: 22nd January 2026
kim c's avatar
kim c

Latest lowest rating:

1

Terrible service to Almshouse in St Albans. We are an old established Almshouse in St Albans and have banked with Natwest for many years. 2 of our Trustees died, so we need to alter our banking ... Read more Reviewed on: 12th January 2026
Lathberyes's avatar
Lathberyes

About this product

NatWest business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at NatWest is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of NatWest business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

NatWest Business Banking reviews (196)

Review of the NatWest, Business Banking:

They charge you for literally everything!

1
It's ridiculous the fees they charge you, for literally using the account on a day to day basis, baring in mind you already pay a fee for having the account in the 1st place. You get charged for every payment made into your account, moving money from 1 account to another, every payment out of thee account. I had a planned overdraft (which I paid a yearly fee to have) to the get charged £50 for going into it by a few pence and clearing it the same day! I've just moved to starling business account and it's free! Yes completely free! No hiden or extra charges. They offer a 'switch' so you don't have to faff around having to change direct debits ect. Although natwest charged me jyst over £25 to close the account. I wish I left them years ago! Reviewed on: 31st October 2023

Very happy

5
Love the app, so easy to use and very clear Reviewed on: 18th February 2023

Best British Business Bank

5
I have used Natwest for personal & business banking. It has been the best banking experience ever Reviewed on: 18th February 2023

Service

5
They providing happy customers service and very quick response when you register or request online banking information Reviewed on: 18th February 2023

Implicitly confident in the service

5
I’ve been using the Natwest services for both business and personal for many years. Whatever my requirements are whenever I’ve needed assistance or information I have to say, without doubt I have always been and remain implicitly confident in the service presented to me every time. Reviewed on: 18th February 2023

Perfect

5
Awesome service very helpful for business customers and friendly Reviewed on: 18th February 2023

Good

5
Good night, the car now calls and business account perfect good customer service and goods app Reviewed on: 18th February 2023

Very easy to use

5
NatWest is the best bank and they are very helpful when you need help Reviewed on: 18th February 2023

Best Business Account

5
The account Great features come with Reviewed on: 18th February 2023

Best app ever

5
Makes my life immeasurably easier. great design and functionality Reviewed on: 18th February 2023

This is best bank netwest

5
Netwest bank is best bank for evrey way Reviewed on: 18th February 2023

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