Smart Money People Logo

NatWest: Cash ISA reviews

4.15
Based on 93 reviews, last reviewed 12th Mar 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
62%
See only 4 star reviews
20%
See only 3 star reviews
5%
See only 2 star reviews
9%
See only 1 star reviews
4%

Latest highest rating:

5

Always appointments to discuss money matters Frie... Always appointments to discuss money matters Friendly courteous and I trust them Reviewed on: 12th March 2025
Margaret Gallagher's avatar
Margaret Gallagher

Latest lowest rating:

2

The interest rate on the Help to Buy ISA is very poor. The interest rate on the Help to Buy ISA is very poor. Reviewed on: 23rd November 2024
Douglas B's avatar
Douglas B

About this product

NatWest offers two types of cash ISAs - an instant access cash ISA and a fixed rate cash ISA.

NatWest offer one year or two-year fixed rate cash ISAs which can be opened with £1,000. The NatWest Instant Access ISA can be opened with just £1.

NatWest Cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Cash ISA reviews (93)

Review of the NatWest, Cash ISA:

Great in Emergencies

4
I don't really have many dealings with Nattiest but the times I have stand out as having provided me with excellent customer service. Once someone had obtained my details and had used them to purchase iTunes gift cards. Nattiest saw this and stopped it immediately and refunded me my money. The second time was when I lost my purse. NatWest were extremely helpful and accommodating, reassuring me that my money was safe. Reviewed on: 30th August 2016

I think the natwest app is brilliant.

5
The app makes buying or paying things alot easier Really glad I have it. Reviewed on: 18th March 2023

solid and safe

3
family bank reliable solid and boring Reviewed on: 17th March 2023

Best Banking App by miles!

5
I closed my over year old current account with Natwest for the offer of £200 for switching the account to another provider. I have since opened 3 different accounts with 3 different providers and none of them can match up to Natwest's App. I wish I didn't close my current account. Though, I still kept my ISA, I will defo come back for a current account soon. Reviewed on: 13th March 2023

Fantastic

5
Fantastic rates. Easy access. Easy set up Reviewed on: 10th March 2023

Way to Go

5
I went to St Austell (Cornwall) Branch the staff there have always treated me with consideration. The staff went out of their way to help me with my ISA. Reviewed on: 9th March 2023

This ISA was great

5
This ISA term ended but I was able to transfer into another fixed rate ISA, knowing it’s safe and it’s earning a higher rate of interest. Reviewed on: 27th February 2023

Really good

5
Love this bank and services. Easy setup and app / online operation Reviewed on: 22nd February 2023

Friendly branch staff

5
My local branch as always been helpful with my banking needs for the last decade I've been with the bank,appointments are easy to book and if I need any help on cash machine someone is always available to help Reviewed on: 22nd February 2023

I would not use any other Bank.

5
Many yrs ago I was of no fault unfortunately, I had to go bank rupt, and trying to get a bank account was impossible. Natwest was the only Bank who would open an account for me. So I am extremely grateful for your help. Reviewed on: 20th February 2023

Good

5
It’s good, nothing bad about it Reviewed on: 19th February 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

NatWest has a range of products available. Check the ratings of each product to find the right one for you. View all products