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NatWest: Cash ISA reviews

4.15
Based on 93 reviews, last reviewed 12th Mar 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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20%
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5%
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9%
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4%

Latest highest rating:

5

Always appointments to discuss money matters Frie... Always appointments to discuss money matters Friendly courteous and I trust them Reviewed on: 12th March 2025
Margaret Gallagher's avatar
Margaret Gallagher

Latest lowest rating:

2

The interest rate on the Help to Buy ISA is very poor. The interest rate on the Help to Buy ISA is very poor. Reviewed on: 23rd November 2024
Douglas B's avatar
Douglas B

About this product

NatWest offers two types of cash ISAs - an instant access cash ISA and a fixed rate cash ISA.

NatWest offer one year or two-year fixed rate cash ISAs which can be opened with £1,000. The NatWest Instant Access ISA can be opened with just £1.

NatWest Cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Cash ISA reviews (93)

Review of the NatWest, Cash ISA:

shame - I used to like natwest but awful pricing for loyal customers

2
I've been with Natwest 15+ years and always saved/banked with them but every year for last 5 years they have continued to reduce my cash ISA interest rate without fail. It is now a pathetic 0.75% and as a gold account customer (paying £20 p/m) and banking with them for 15+ years I see this as pure profiteering. I have already started to invest my cash elsewhere and will shift my ISA. Then the incentive to continue to bank with them will diminish as competition is fierce for current accounts. Shame on you Natwest, you are taxpayer owned, you should show your loyal (taxpaying) customers a better deal. Reviewed on: 25th January 2015

Good and easy to use app

5
great bank! highly recommend it to anyone. Reviewed on: 18th February 2023

Flexible & trustable

5
Encouraging people to involve their banks products. Reviewed on: 18th February 2023

Excellent

5
I am with NatWest bank since long time. From my experience I can tell this is excellent bank and excellent customer service Reviewed on: 18th February 2023

Best Bank.

5
Some good sections to help easily run your account. Very easy to use too. Reviewed on: 18th February 2023

Quality

5
The quality of natwest isa is brilliant so easy to use on the app. Transfer money in and out I'd u desire. The whole app is good to use. And least natwest allows you to be dealt with in branch unlike other banks Reviewed on: 18th February 2023

very easy to use app

5
The app is so easy to use and the response time from agents on live chat is great. Reviewed on: 18th February 2023

Secure and safe

5
NatWest is a trusted bank and offers great perks and interest whilst keeping your money completely secure and safe Reviewed on: 18th February 2023

Banking with NatWest is so easy.

5
I have banked with NatWest since I was a child and I honestly have had no issues. Even when I was being my first house and had to transfer money and close accounts, they were amazingly helpful and clear. Reviewed on: 18th February 2023

Very easy to set up

5
Good information on line and very easy to apply for account Reviewed on: 18th February 2023

Natwest is the best

5
Always helpful, when visiting a branch. The app is brilliant, couldn't ask for better. X Reviewed on: 18th February 2023

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