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NatWest: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 4.28 (196 reviews)

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4.09

Based on 196 reviews, last reviewed 17th Jun 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

13%

14%

Latest highest rating:

5

Everything is explained in details, very clearly , e... Everything is explained in details, very clearly , excellent communication and professional service with support when you need it Reviewed on: 17th June 2025

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024

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About this product

NatWest Fixed Rate Mortgage reviews (196)

Review of the NatWest, Fixed Rate Mortgage:

Mortgage

We have a awesome service from this bank and make their payment easy for us Reviewed on: 3rd April 2023

Everything is explained in details, very clearly , e...

Everything is explained in details, very clearly , excellent communication and professional service with support when you need it Reviewed on: 17th June 2025

Easy guide to check on the app.

Easy guide to check on the app. Have more control Reviewed on: 12th April 2025

NatWest flexible and good value for money mortgages

NatWest has been providing my mortgage for about 6 years, including three renwals of 2-year mortgage products. They offer very good rates, with no fees (through L&C), high flexibility including up to 20% of the outstnding amount repayment. Also, they were flexibleenoughto reduce the mortgage term at no extra cost. Reviewed on: 25th March 2025

NatWest continually excel and innovate which makes...

NatWest continually excel and innovate which makes the job so much more easier for brokers like myself. Their rates are always competitive and processing times are great too! Reviewed on: 28th February 2025

Good mortgage provider with competitive lending rates.

Good mortgage provider with competitive lending rates. Reviewed on: 26th February 2025

I voted heartfully Natwest Bank as a Best Mortgage P...

I voted heartfully Natwest Bank as a Best Mortgage Prover in 2025 and all Reviewed on: 26th February 2025

Great mortgage rate and support

Got access to a better rate direct than through my broker. The manage my mortgage facility is really easy to use to set up overpayments and has all the information I need about my product. Love how it also integrates with my NatWest app. Reviewed on: 12th February 2025

Online mortgage has been inaccessible for 2.5 years!

Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course their way of resolving this is to constantly waste my time 'pretending' to search for a solution. Constantly promising that this will be resolved so that I do not escalate the complaint! They honestly think that calling me up during working hours to 'chat' is helping me I just want to change to another provider but their exit fees are ridiculous and of course they keep delaying me without giving me a final response so that I cannot escalate! You might prefer to bank with HSBC, Nationwide, or Halifax all of which I have no problem with. Reviewed on: 21st October 2024

Quick and easy first mortgage, then renewal was stra...

Quick and easy first mortgage, then renewal was straightforward and no hassle. No complaints. Reviewed on: 18th June 2024

I was lucky to secure a 1.

I was lucky to secure a 1.99% interest rate for 5 years on my mortgage in 2021. I’m hoping that they’ll be able to offer a decent rate again when I renew. Ideally close to this but much lower than current offers! Reviewed on: 16th June 2024

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