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NatWest: Fixed Rate Mortgage reviews

4.17
Based on 198 reviews, last reviewed 25th Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
14%

Latest highest rating:

5

Competitive rates and great customer service Competitive rates and great customer service Reviewed on: 25th January 2026
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sxmplyxclxdy

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024
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CMBS

About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

NatWest Fixed Rate Mortgage reviews (198)

Review of the NatWest, Fixed Rate Mortgage:

A child is not a long-term debt!

5
Finding the right mortgage is already hard enough but banks seem to making it even harder when calculating the affordability check when you have children! Nursery fees are expensive, we all know that, but when you have a government that provides support, that should count as an income (sure if it counts for tax!), majority said that Gov help may not last therefore is not guaranteed but a child being out of a full time care is guaranteed when they enroll in school! NatWest was the only bank who understood that this expense only lasts a short period of time and approved that a couple with two full time jobs could afford a mortgage as it was less than what we were paying for rent for at least the past five years. Thanks Natwest for allowing my family to enjoy our first little corner! Reviewed on: 20th November 2019

Professional. Service

5
Excellent advice, all queries answered, easy to apply Reviewed on: 18th February 2023

Excellent recommendations

5
Friendly staff . They listened to our specific financial requirements for the mortgage and it was quickly arranged and gave us the piece of mind we needed Reviewed on: 18th February 2023

Remortgage

5
We remortgaged recently. The process was quick and the mortgage advisor was really helpful and knowledgeable Reviewed on: 18th February 2023

Convenient, smart, safe

5
I check my balance using the NatWest APP a couple of times a day - it’s the best out of all my various banks. I love how easy it is to send money, transfer money, check if a new payee is authentic. See my balance on my mortgage is very very satisfying- watching it go down every month is rewarding!!! Well done NatWest Reviewed on: 18th February 2023

Mortgage rate

4
Gave us warning early in advance to renew our fixed mortgage. With a great deal. Reviewed on: 18th February 2023

Buy to let

4
Getting a buy to let mortgage online was simple and I got a great rate Reviewed on: 18th February 2023

Mortgage

5
Application completed on zoom, adviser found us a mortgage cheaper than last deal so very happy. Reviewed on: 18th February 2023

Never let me down

5
20+ years later I still think NatWest is the best. Reviewed on: 18th February 2023

Easiest way for mortgage renewals

5
Make life easy and stress free, has mortgage with NatWest for over 8 years, no issues, good rate, easy access to the account and few clicks for renewal, already recommended to friends. Reviewed on: 18th February 2023

Good review

5
Excellent to bank with and friendly staff who always wanting to go the extra mile when needing help Reviewed on: 18th February 2023

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